Frank Parker
ETL Developer
Liberty,MO
Summary
Successful Senior ETL Developer offering 10 years of experience designing, developing, installing and troubleshooting software systems and applications. Gifted at finding reliable solutions for software issues and understanding complex legacy code. Well-organized and customer-focused with proven skills in project management and team leadership.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Senior Developer
NeuAnalytics
Overland Park, KS
09.2017 - Current
- Orchestrated efficient large-scale software implementations including onboarding 4 Fortune 500 companies onto our Collection Management System.
- Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
Business Data Analyst
Blue Cross And Blue Shield Of Kansas City
Kansas City, MO
06.2016 - 09.2017
- Performed data mapping to and from a variety of sources including SQL and DB2 databases as well as XML files
- Worked closely with developers as well as business end users to ensure that business requirements are being satisfied while juggling multiple work streams and deadlines
- Wrote complex SQL queries to validate program development through smoke testing
Applications Systems Analyst II
ScriptPro
Mission, KS
09.2014 - 06.2016
- Assisted customers with issues ranging from general Windows troubleshooting to networking issues to troubleshooting ScriptPro proprietary software
- Wrote queries to investigate issues within the SQL database to help understand the customers' issues, as well as update statements to correct potential discrepancies
- Promoted to Analyst II, given a rare “ScriptPro Rising Star” award, and considered a specialist in multiple high profile aspects of the ScriptPro product
Operations Specialist I
Stefanini (formerly TechTeam Global)
Southfield, MI
07.2012 - 09.2014
- Created tools in MS Excel by using VBA, advanced Excel functions (such as VLOOKUP, INDEX, MATCH), and data sources that allowed service desk leadership to monitor key metrics and performance
- Performed ad-hoc deep dives into large data sets on topics such as customer satisfaction and first tier resolution and presented that analysis to leadership as well as customers
Education
Bachelor of Arts - Communication
Michigan State University
East Lansing, MI 08.2005 - 05.2011
Skills
Communication
Attention to Detail
Bug investigations
Multitasking Abilities
SQL Programming
Time Management
Teamwork and Collaboration
Timeline
Senior Developer
NeuAnalytics
09.2017 - Current
Business Data Analyst
Blue Cross And Blue Shield Of Kansas City
06.2016 - 09.2017
Applications Systems Analyst II
ScriptPro
09.2014 - 06.2016
Operations Specialist I
Stefanini (formerly TechTeam Global)
07.2012 - 09.2014
Bachelor of Arts - Communication
Michigan State University
08.2005 - 05.2011