Jean English
Lago Vista,TX
Summary
Seasoned professional with over 10 years of experience in diverse backgrounds. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent memory, organization, and communication skills. Reliable worker with strong work ethic.
Overview
14
14
years of professional experience
Work History
Production Technician
ICU Medical
Austin, Texas
12.2010 - 07.2021
- Inspected components, materials, documents, final and non-conforming (rejected) products reporting problems to manager.
- Prepared production documents such as standard operating procedures, manufacturing batch records and inventory reports.
Dispatcher
ICU Medical
Austin, Texas
07.2017 - 01.2018
- Maintained updated and detailed records of calls in Excel spreadsheet
- Directed maintenance personnel to repair situation based on location and availability using Oracle software
Material Handler
Spherion Staffing (Contract With Dell, Inc.)
Austin, Texas
01.2010 - 09.2010
- Packed items into appropriate containers for shipment.
- Tested systems in final stage of production
Customer Service Representative
Spherion Staffing (Contract With TxTag)
Austin, Texas
06.2009 - 10.2009
- Scanned and identified license plate images to determine invoice billing address
- Reported any discrepancies to supervisor
Call Center Agent
Spherion Staffing (Contract With Dell, Inc.)
Austin, Texas
09.2008 - 05.2009
- Utilized customer support applications to gather information concerning customer complaints
- Escalated calls to appropriate tech support department
Document Imaging Technician
Spherion Staffing (Farmer's Insurance)
Austin, Texas
05.2008 - 08.2008
- Compared physical copy of insurance against database
- Input correct information when necessary
Data Entry Clerk
WorkNet Staffing (VanMeter And Associates)
Harvey, Louisiana
12.2006 - 05.2007
- Scanned documents and saved in database to keep records of patient information.
- Located and corrected data entry errors and reported to management.
Administrative Clerk
WorkNet Staffing (Wilson-Bourg Lumber)
New Orleans, Louisiana
05.2006 - 09.2006
- Reconciled general ledger accounts to current status
- Prepared and sent monthly Accounts Receivable and Payable invoices
Education
Bachelor of Science - Business Administration
Louisiana State University At Shreveport
Shreveport, LA12.2004
Certificate - Business Administration
Louisiana Technical College
Shreveport, LA02.1994
Skills
Qualified Fellow Employee
Microsoft Office, Oracle, Internet
Data Entry
Customer Service
Typing (45 wpm)
Detail oriented
Organizational
Conflict Resolution
Teamwork
Adaptability
Timeline
Dispatcher
ICU Medical
07.2017 - 01.2018
Production Technician
ICU Medical
12.2010 - 07.2021
Material Handler
Spherion Staffing (Contract With Dell, Inc.)
01.2010 - 09.2010
Customer Service Representative
Spherion Staffing (Contract With TxTag)
06.2009 - 10.2009
Call Center Agent
Spherion Staffing (Contract With Dell, Inc.)
09.2008 - 05.2009
Document Imaging Technician
Spherion Staffing (Farmer's Insurance)
05.2008 - 08.2008
Data Entry Clerk
WorkNet Staffing (VanMeter And Associates)
12.2006 - 05.2007
Administrative Clerk
WorkNet Staffing (Wilson-Bourg Lumber)
05.2006 - 09.2006
Bachelor of Science - Business Administration
Louisiana State University At Shreveport
Certificate - Business Administration
Louisiana Technical College