Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OfficeManager

Veronica Torres

Austin,TX

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Office Manager

Gonzalez & Associates
Austin, TX
04.2007 - Current
  • Maintained CRM database with customer updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Arranged corporate and office conferences for company employees and guests.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Accounts Payable Clerk

URS
Austin, TX
05.2004 - 03.2007
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.

Education

No Degree - Accounting And Finance

Southwest Texas Junior College
Uvalde, TX

High School Diploma -

Crystal City High School
Crystal City, TX
05.1990

Skills

  • Handling Customer Complaints
  • Microsoft Office Suite
  • Regulatory Compliance
  • Inventory Oversight
  • Honesty and Integrity
  • Adaptable and Resilient
  • Friendly and Relatable
  • Diligent Follow Through
  • Attention to Detail
  • Spanish Fluency
  • 10-Key Certification

Certification

  • General Lines Agent (Life, Accident, Health & HMO) License - 2003

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

Gonzalez & Associates
04.2007 - Current

Accounts Payable Clerk

URS
05.2004 - 03.2007

No Degree - Accounting And Finance

Southwest Texas Junior College

High School Diploma -

Crystal City High School

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Veronica Torres