Magda Hermosillo

· Organized and maintained accurate records of shipments, invoices, and other related documents.

· Verified the accuracy of orders prior to shipment.

· Coordinated delivery schedules

· Utilized software systems to track shipments and maintain records.

· Developed procedures to optimize operations.

· Created logistic plans for productivity and ease

· Maintained a high level of customer service by responding quickly to requests for information about shipments.

· Checked items into computer system, printed labels and directed to storage locations.

• Assisted in the processing of credit card and auto refinancing applications.
• Assisted with opening and closing of office at times.
• Entrusted with office business bank deposits. Handled cash and credit transactions.
• Assisted in the managing of the company database and verified, edited and modified members’ information.
• Assisted customers over the phone regarding store operations, product, promotions and orders. Created new processes and systems for increasing customer service satisfaction.
• Developed highly empathetic client relationships.