Seasoned Loan Servicer in Commercial Real Estate and Equipment, Equipment Leasing and Consumer Loans, with experience in Documentation Review, and generation of new loans, and amendments, with a dedication to regulatory compliance.
Overview
25
25
years of professional experience
Work History
Collateral Specialist
Flagstar Bank N.A
08.2023 - 08.2024
Review insurance policy for compliance in loan closing and collateral security
Working closely with sales team, insurance companies and clients assisting with the banks guidelines policy verbiage
Analyze loan documents and credit approvals for proper coverage of collateral
Operating as a lien navigator, ensuring the accurate preparation of releases and transfers of liens on all types of collateral
Compile insurance exception reports for Management clearance
Update tickler system.
Documentation Processor
Lease Corporation of America
01.2014 - 01.2023
Interacting with the sales team, gathering various business and corporate information to pursue financing
Worked closely with vendors finalizing documentation
Calculated Sales Tax per the Loan Option
Processed Vendor Prefunds
Processed vendor fundings
Processed transactions, documented, and funded various types of leased and financed equipment
Updated deals in Aspire and Salesforce
Recalculated payments with TValue Software
Performed customer verbal confirmations
Followed up for missing documents
Negotiated with vendors on missing documentation
Verified business name, signer and entity
Performed OFAC verification
Verified and reconciled vendor invoices
Verified clients via Fincen
Documented New Lease/Loan deals
Documented Modifications and Extensions
Reconciled General Ledger Accounts
Perfected Collateral
Reviewed incoming loans ensuring compliance with approval and policy and procedure
Effectively communicated with appropriate departments on errors, status and information requests
Monitored and performed daily pipeline including maintenance and research
Analyzing different signed proposals to identify financing and term needs
Established leasing terms and provided the necessary paperwork for customer electronic signatures via Docusign
Process agreement amendments
Submit final documents for funding
Assisted in Titled Vehicles
Posted advance payments and documentation fees
Cross trained and assisted in Syndication and other departments.
Loan Operations Specialist Commercial/Consumer
Bank of Birmingham
01.2011 - 01.2014
Responsible for new loan bookings, modifications, and renewals
Entrusted to protect the franchise value of each participated asset serviced
Verify accuracy of pre-closing and post-closing loan documentation (conventional and government guarantee)
SBA general ledger balancing
Processed system updates for loan status changes and file maintenance
Track document exceptions
Develop and assist branch employees on loan transactions
Evaluate and update policy and procedures
Oversee receipt of updated loan financial data
Reconveyance processing.
Loan Operations Assistant Manager
First Independence Bank
01.2008 - 01.2010
Implemented internal controls decreasing audit exceptions by 20%
Successfully led key projects which resulted in complete loan files
Analyzed departmental documents for appropriate distribution and filing
Monitored daily loan servicing operations identifying needs for improvement
Developed and assisted employees increasing production, and minimizing errors
Evaluated and updated policy and procedures
Verified accuracy and completeness of loan bookings, modifications, and renewals
Performed HR functions for Loan Operations Department.
Senior Loan Operations Servicer
Michigan Heritage Bank
01.2000 - 01.2008
Liaised between loan officers, attorneys, and title agencies for effective closings
Responsible for accurate posting of loan payments, and interest reserve
Demonstrated analytical and detailed skills reconciling all loan general ledgers
Worked directly with auditors to achieve compliant processes
Requested and reviewed all documents related to due diligence for pre-closings
Executed specific collections, including charge-backs, and right of set-off
Developed new process for customer invoicing decreasing payables.
Education
Business Administration Associate Degree - Cum Laude -
Lewis College of Business
Detroit, MI
Skills
Proficient in problem resolution
Outstanding interpersonal skills
Review/audit/approve documents
Strong verbal /written communication
Extensive experience with document review
Reports generation and analysis
Financial records and processing
Proficient in Microsoft Office Suite
Experience with Aspire, Navigator, Salesforce, Onbase, AFS, Incino and T-Val
Multitasking Abilities
Payment and Investigation Escalations
Excellent Communication
Document Control
Information Verification
Application Review
Attention to Detail
Team Collaboration
Problem-solving aptitude
Financial Transactions
Timeline
Collateral Specialist
Flagstar Bank N.A
08.2023 - 08.2024
Documentation Processor
Lease Corporation of America
01.2014 - 01.2023
Loan Operations Specialist Commercial/Consumer
Bank of Birmingham
01.2011 - 01.2014
Loan Operations Assistant Manager
First Independence Bank
01.2008 - 01.2010
Senior Loan Operations Servicer
Michigan Heritage Bank
01.2000 - 01.2008
Business Administration Associate Degree - Cum Laude -
Commercial Loan Operations Associate at Signature Bank acquired by Flagstar Bank, N.ACommercial Loan Operations Associate at Signature Bank acquired by Flagstar Bank, N.A