Abdalla Elgumati
Dubai,U.A.E.
Summary
Dynamic and results-driven professional with a proven track record in sales, customer relationship management, and team leadership. Transitioning into the real estate industry with a passion for property markets, client satisfaction, and strategic negotiations. Skilled in market analysis, CRM tools, and delivering exceptional service in high-pressure environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.
Offering excellent communication and organizational skills, eager to learn and develop in fast-paced environment. Brings understanding of scheduling and multitasking, coupled with proficiency in using office software. Ready to use and develop organizational and time-management skills in [Desired Position] role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Assistant
H.H.Sheikh Hasher Bin Khalifa Bin Said Al-Maktoum
02.2022 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Maintained confidentiality and discretion while handling and dealing with high profile figures in the country.
Assistant Manager
Elgumati General Trading
02.2020 - Current
- Spearheaded daily operations, ensuring seamless business functionality and profitability
- Built and nurtured long-term client relationships, achieving a 20% increase in customer retention
- Trained and mentored 10+ team members, enhancing overall productivity and service quality
- Resolved customer complaints with a 95% satisfaction rate, maintaining the company's reputation
- Monitored sales performance and implemented strategies to exceed quarterly targets
Pilot Trainee
Jazirah Aviation Club
09.2018 - 12.2018
- Developed exceptional situational awareness and decision-making skills in high-pressure environments
- Gained hands-on experience in meticulous attention to detail and operational precision
- Developed comprehensive pre-flight checklists for increased safety and efficiency during training flights.
- Facilitated constructive group debriefs after training flights, enabling trainees to learn from each other''s experiences and enhance their overall understanding of flight operations.
Education
MPL, Frozen ATPL - Pilot
Alpha Aviation Academy
Sharjah08-2019
Pilot Training Program -
Jazirah Aviation Club
12.2018
Master of Science - Aviation Management
Emirates Aviation Academy
Dubai05-2017
High School Diploma - Engineering Sciences
Al Taleb Al Saeed School
06.2013
Skills
- Real Estate Market Analysis
- Client Relationship Management
- Sales & Negotiation Strategies
- Team Leadership & Training
- CRM Software
- Microsoft Office
- Multilingual Communication
- Attention to Detail
- Organizational Skills
- Property Valuation
- Market Trends Analysis
- Contract Management
- Legal Documentation
- Stress Management
- Conflict Resolution
- Proficient in CRM Software
- Multitasking and organization
- Team leadership
- Customer service
- Decision-making
- Strong work ethic
- Team motivation
Accomplishments
- Managed high-profile clients' personal and professional schedules.
- Customer Focus - Supported lunch and dinner service for five off-site senior facilities for 90+ customers with wide variety of dietary limitations and allergy restrictions.
Certification
- Real Estate License, In Progress.
- LSA Pilot.
- MPL, Frozen ATPL.
- IELTS Certification, 6.5.
Languages
Arabic
English
Personal Information
- Title: Real Estate Professional
- Date of Birth: 06/11/95
- Nationality: Libyan
- Marital Status: Married
Timeline
Personal Assistant
H.H.Sheikh Hasher Bin Khalifa Bin Said Al-Maktoum
02.2022 - Current
Assistant Manager
Elgumati General Trading
02.2020 - Current
Pilot Trainee
Jazirah Aviation Club
09.2018 - 12.2018
Pilot Training Program -
Jazirah Aviation Club
High School Diploma - Engineering Sciences
Al Taleb Al Saeed School
- Real Estate License, In Progress.
- LSA Pilot.
- MPL, Frozen ATPL.
- IELTS Certification, 6.5.
MPL, Frozen ATPL - Pilot
Alpha Aviation Academy
Master of Science - Aviation Management
Emirates Aviation Academy
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