Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Receptionist

Dorothy Bechtel

Temple,PA

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Recognized for exemplary time management, organization, prioritization and work ethic.

Overview

16
16
years of professional experience

Work History

Title Processor

Stewart Abstract Of Berks County, Inc.
Wyomissing, PA
02.2021 - Current
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Reviewed and calculated County, Township and School taxes.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Communicated with customers to resolve common title issues.
  • Verified and analyzed free-and-clear title issues to finalize sales deals.
  • Received and processed paperwork for titles.
  • Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
  • Reported findings to attorneys and client representatives via oral and written documentation.
  • Reviewed legal documents such as , title liens and property easements to assess relevant property factors.

Receptionist

Stewart Abstract Of Berks County, Inc.
Wyomissing, PA
06.2016 - Current
  • Managed multiple tasks and met time-sensitive deadlines.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments and meetings for Title Clerks..
  • Confirmed appointments, communicated with clients and updated client records.
  • Corresponded with clients through email, telephone or postal mail.
  • Resolved customer problems and complaints.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Provided clerical support to company employees by copying, faxing and filing documents.

4th Grade Teacher Assistant

Holy Guardian Angels Regional School
Laureldale, PA
08.2006 - 06.2016
  • Assessed student progress by evaluating test results.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Built positive relationships with parents to involve families in educational process.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
  • Chaperoned field trips to maintain safety and encourage learning.
  • Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Sourced supplies to fill gaps in student activities.

Education

No Degree - Health Occupations Education

Reading- Muhlenburg Area Vo-Tech
Reading, PA
06.1993

High School Diploma -

Reading High School
Reading, PA
06.1993

Skills

  • Visitor and Customer Relations
  • Courteous, Professional, and Self-Motivated
  • Positive Attitude, Energetic, Reliable and Punctual
  • Analytical, Critical Thinking
  • Organization,Time Management, Multitasking and Prioritization
  • Clerical Support
  • Attention to Detail
  • Verbal and Written Communication
  • Computer Proficiency

Hobbies

I love to do crafts.

Timeline

Title Processor

Stewart Abstract Of Berks County, Inc.
02.2021 - Current

Receptionist

Stewart Abstract Of Berks County, Inc.
06.2016 - Current

4th Grade Teacher Assistant

Holy Guardian Angels Regional School
08.2006 - 06.2016

No Degree - Health Occupations Education

Reading- Muhlenburg Area Vo-Tech

High School Diploma -

Reading High School

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Dorothy Bechtel