Jeffrey Pollock
Casa Grande,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cyber security position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Batch Operator
Abbott
01.2024 - Current
- Prepare product based on work orders in no exposure, sterile environments
- Run batch calculations, create product lists and unit of measurement conversions as required
- Operate power equipment and hand carts to move product to production area
- Assist receiving new product and conduct product inspection prior to fully receiving shipment.
- Promoted clean working environment through regular housekeeping activities and adherence to sanitation protocols.
- Streamlined workflow processes with implementation of Lean Manufacturing techniques in daily tasks.
AI Trainer
Remotasks
11.2023 - Current
- Verify and correct tasks generated by AI
- Conduct research to ensure data accuracy and construct responses to follow policy guidelines
- Use data to train AI in recognizing requests that violate policy and guide for appropriate responses.
Warehouse Transition
Addictive Desert Designs
08.2023 - 01.2024
- Assisted in transition and movement of product systematically and physically between facilities via power equipment and software changes.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
Logistics Supervisor
Lucid Motors
08.2021 - 06.2023
- Managed Team Leads and Material Handlers ensuring good morale and productivity
- Managed inbound and outbound shipments of hazardous material according to federal regulation
- Provided coaching and team building when necessary
- Prioritizing Safety above all else and ensuring production have all required materials.
- Optimized storage solutions within warehouse to maximize space utilization while maintaining organization standards.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Trained, scheduled and evaluated 26 employees.
Replenishment Forklift Operator
Walmart DC
08.2018 - 05.2021
- Replenishment of pallets and inventory via Forklift in fast-paced, performance-based work-environment.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Project Assistant
Creative Solutions
04.2016 - 05.2020
- Provided assistance on various construction projects ranging from framing to finishing details.
- Completed multiple tasks simultaneously to optimize project completion.
- Developed strong working relationships with clients by providing exceptional customer service and meeting their needs during project delivery.
Small Business Owner
Crossed Wire Customs
08.2012 - 10.2017
- Handled communication with customers, shipping, work with circuit board changes including soldering, conducted software changes.
- Managed daily operations for successful small business, ensuring efficient processes and quality services.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Software Analyst Team Lead
Digital Dream Forge
03.2015 - 02.2016
- Managed team of 9 Software Analysts
- Created and organized test plans and test cases
- Maintained positive client relationships
- Ensured quality of outgoing projects
- Reported issues accurately and quickly into tracker systems.
Morning Prep
Papa Murphy’s
11.2014 - 04.2015
- Morning preparation of all necessary supplies for everyday function as well as customer service duties.
- Maintained clean and sanitary workspace, adhering to strict food safety guidelines and regulations.
- Closely followed standardized recipes to maintain consistency in taste and presentation across all dishes served.
Receiving Manager
Lowe’s
10.2011 - 06.2013
- Responsible for all deliveries into Lowe’s
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Education
Professional Certificate - Cyber Security
Coursera
Remote06.2024
Bachelor of Science - Computer Science
Southern New Hampshire University
Online03.2021
High school Diploma -
Boulder Creek High School
Anthem, Arizona2011
Skills
- GMP Knowledge
- Heavy Equipment Operation
- OSHA Guidelines
- Incident Response
- Network Security
- Mobile Application Development
Timeline
Batch Operator
Abbott
01.2024 - Current
AI Trainer
Remotasks
11.2023 - Current
Warehouse Transition
Addictive Desert Designs
08.2023 - 01.2024
Logistics Supervisor
Lucid Motors
08.2021 - 06.2023
Replenishment Forklift Operator
Walmart DC
08.2018 - 05.2021
Project Assistant
Creative Solutions
04.2016 - 05.2020
Software Analyst Team Lead
Digital Dream Forge
03.2015 - 02.2016
Morning Prep
Papa Murphy’s
11.2014 - 04.2015
Small Business Owner
Crossed Wire Customs
08.2012 - 10.2017
Receiving Manager
Lowe’s
10.2011 - 06.2013
Professional Certificate - Cyber Security
Coursera
Bachelor of Science - Computer Science
Southern New Hampshire University
High school Diploma -
Boulder Creek High School