Delaney Kolb

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Assisted patients with mobility and transport throughout facility, ensuring comfort and safety.
• Communicated effectively with healthcare staff regarding patient needs and transportation schedules.
• Maintained cleanliness and organization of transport equipment to uphold hygiene standards.
• Followed protocols for patient handling to minimize risk of injury or discomfort during transport.
• Coordinated timely patient transfers between departments, contributing to overall operational efficiency.
• Demonstrated adaptability by quickly responding to changing patient needs and transport requirements.
• Collaborated with nursing staff to ensure smooth transitions for patients in critical care situations.
• Warmly greeted patients and visitors and made each feel welcome.
• Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Reduced patient anxiety during transport by maintaining open communication and answering questions.
• Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
• Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
• Assisted patients in moving out of beds, wheelchairs and stretchers.

• Greeted and assisted guests, ensuring a welcoming and positive experience.

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• Assisted members with equipment usage and fitness inquiries to enhance user experience.
• Maintained cleanliness and organization of gym facilities, ensuring compliance with health standards.
• Trained new associates on operational protocols and customer service best practices for consistency.
• Maintained knowledge of current promotions, ensuring effective communication to customers.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.

• Facilitated engaging activities for children, promoting social interaction and teamwork.
• Assisted in maintaining a safe and welcoming environment for all participants.
• Trained new staff on best practices for child engagement and safety protocols.
• Monitored all activities to maintain maximum level of safety.
• Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
• Created new and fun activities to drive enthusiasm for children.
• Actively participated in child's activities by reading to groups, painting, coloring and playing games.
• Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
• Managed daily administrative tasks, maintaining accurate records of attendance and parent communications.

• Delivered exceptional customer service during high-volume periods, ensuring guest satisfaction and loyalty.
• Managed front desk operations, efficiently handling reservations and inquiries for optimal guest experience.
• Trained new staff on service standards and operational procedures to maintain consistency in service delivery.
• Coordinated with kitchen staff to ensure timely food delivery and accuracy of orders for patrons.
• Monitored cleanliness and organization of the front area, maintaining a welcoming environment for customers.
• Resolved guest complaints promptly, demonstrating problem-solving skills and commitment to customer satisfaction.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Contributed to team efficiency by promptly completing side work tasks during downtime periods.
• Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

• Provided exceptional customer service to enhance shopping experience and foster brand loyalty.
• Assisted in inventory management by tracking stock levels and ensuring product availability.
• Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
• Resolved customer inquiries and complaints effectively, ensuring satisfaction and retention.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Greeted customers and provided outstanding customer service.
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.