Upal Islam
Denton
Summary
Experienced QA professional with over 8 years in automation testing and quality assurance. Skilled in Selenium, Java, Cucumber, and API testing. Proven track record of reducing testing time by 20% and improving product quality. Implemented frameworks, led offshore teams, and improved test coverage. Achieved 25% efficiency in test case execution, leading to faster product delivery in just 2 years.
Overview
11
11
years of professional experience
Work History
SDET LEAD
Charles Schwab
10.2024 - Current
- Leveraged Zephyr to receive pass/fail results when test automation SPEAR is run.
- Collaborated with developers in resolving application defects and enhancing functionalities.
- Created end-to-end scenario to for Pathfinder project.
- Used Bruno, Postman, Swagger for API testing.
- Ensured seamless user experience by conducting thorough usability testing on various platforms.
- Optimized test coverage for better product performance and reliability.
LEAD QA CONSULTANT
Bank Of America
04.2023 - 09.2024
- Led offshore team to improve test coverage and improvise testing strategy.
- Identified appropriate situations for implementing TestUdo test automation framework using Java, Selenium, Cucumber.
- Used Javascript with WebDriverIO for internal application testing.
- Create and execute test cases in qtest for functional and regression testing.
- Developed and maintained quality assurance procedure documentation. Analyzed and tested different builds to identify, trace and help resolve bugs.
- Add manual top priority regression test cases to Automation scripts in TestUdo
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
SENIOR QA ENGINEER
WASH Multifamily Laundry Systems LLC.
09.2019 - 11.2022
- Led offshore team to improve test coverage and improvise testing strategy
- Successfully integrated TestUdo test automation framework using Java, Selenium, Cucumber, leading to a 20% reduction in testing time and enhanced overall product quality
- Improved test case efficiency by 25% through meticulous planning and execution, resulting in faster product delivery and increased customer satisfaction
- Developed and maintained quality assurance procedure documentation
- Analyzed and tested different builds to identify, trace and help resolve bugs in JIRA
- Add manual top priority regression test cases to Automation scripts in TestUdo
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback
- Utilized Linux to successfully transfer X amount of data across multiple platforms, leading to improved data accuracy and reduced transfer errors
- Developed and implemented UI and Native App Test automation framework, leading to a reduction in production bugs
- Enhanced product reliability and customer satisfaction
- Led the automation team to create robust and easy to maintain reliable framework following pom for Salesforce Servicemax/ServiceNow application as well as Mobile application and other internal application using Katalon Studio, Groovy, TestRail, Teams, Browserstack
- Conducted payment testing for Wash mobile application to validate transaction details and payment gateway testing using Swift, ensuring secure and efficient transaction processing and validating the integration of payment systems with mobile applications
- Created and maintained smokes test plan, regression test suite, integration testing and continue to build and add test cases to handle different scenarios
- Created and developed automation test cases using Katalon to reduce efforts needed for manual tester for regression testing
- Performed API testing using Postman to validate the response code where UI is not present
- Performed hardware and compatibility testing to test Washconnect application for both ios and android
- Created runtime engine command to run projects from CMD from local device to reduce efforts required
- Used Cypress with Javascript for internal application
- Improved test coverage by X% resulting in a X% decrease in post-release defects, ensuring higher product quality and customer satisfaction
QA AUTOMATION ENGINEER
Outokumpu Stainless USA
10.2016 - 09.2019
QA AUTOMATION ANALYST
T-Mobile
08.2015 - 09.2016
QA MANUAL TESTER
American Family Care
02.2014 - 08.2015
Education
Bachelor - Business & Science
University of Phoenix
Tempe, AZSkills
- Java
- Groovy
- Javascript
- Python
- Selenium
- Katalon
- SQL
- API
- REST Assured
- WebDriverIO
- Soap
- Ready API
- Browserstack
- Saucelabs
- TestRail
- Qtest
- Postman
- JSwagger
- Maven
- Jenkins/Docker
- Agile
- JIRA
- CI/CD
- Functional Testing
- AWS
- RESTful API
- Configuration and Management
- Junit
- TestNG
- Cucumber
- Page Object Model
- PlayWright Api Testing
- Git/Bitbucket
- RunTime Engine
- Version control systems
- Salesforce
- Hybrid Test Automation Framework
- Apache POI
- Behavior-Driven Development (BDD)
- Continuous Integration Process
- Cross browser testing
- Blackbox testing
- Regression Testing
- Exploratory testing
- Monkey testing
Websites
Timeline
SDET LEAD
Charles Schwab
10.2024 - Current
LEAD QA CONSULTANT
Bank Of America
04.2023 - 09.2024
SENIOR QA ENGINEER
WASH Multifamily Laundry Systems LLC.
09.2019 - 11.2022
QA AUTOMATION ENGINEER
Outokumpu Stainless USA
10.2016 - 09.2019
QA AUTOMATION ANALYST
T-Mobile
08.2015 - 09.2016
QA MANUAL TESTER
American Family Care
02.2014 - 08.2015
Bachelor - Business & Science
University of Phoenix
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