Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Madison Wilderson

Mukilteo,WA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Dynamic professional with extensive experience in video production and e-commerce management, excelling in customer relationship management and cross-departmental collaboration. Proficient in visual editing software and the Adobe Creative Suite, with a proven track record of developing content strategies that drive engagement and sales. Committed to leveraging project management tools and training programs to enhance team performance and deliver high-quality results that elevate customer experiences.

Overview

14
years of professional experience

Work History

Self Employed Contract

Freelance Video Editor
01.2020 - Current

Job overview

  • As a freelance video editor, I created visually engaging and compelling videos for clients, specializing in YouTube and social media content for fitness, health, and travel.
  • Managed complex project migrations across multiple platforms, ensuring seamless transitions of large multimedia data sets.
  • I was dedicated to elevating their online presence and consistently achieved over 30% audience growth for my clients


Soaring Heart

Ecommerce and Customer Service Manager
01.2019 - 01.2021

Job overview

  • Oversaw Shopify store operations, including product listings, inventory systems, logistics, and marketing management, achieving a 40% growth in online sales within the first year.
  • Led cross-functional teams using Asana to execute e-commerce strategies with a relentless focus on customer satisfaction, ensuring seamless service and support.
  • Excelled in customer-obsessed project management, leveraging CRM systems and data insights to drive efficient processes, exceed customer expectations, and optimize overall business performance.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Bees And Honey Productions & Humble TV

Media Production Coordinator
01.2011 - 01.2019

Job overview

  • Led full-cycle project management from pre-production to post-production, coordinating daily shooting schedules, hiring crew, supervising production assistants, and ensuring seamless department collaboration both remotely and on location.
  • Managed production office operations, including scheduling, talent travel, meetings, and catering, while streamlining workflows for smooth and efficient production processes.
  • Oversaw project budgets and resources, maintaining strong client relationships to ensure satisfaction and successful project delivery across all stages of production.

Denver Public Library

Circulation Clerk & Bookmobile Clerk
01.2013 - 01.2017

Job overview

  • Provided outstanding patron and community services by assisting with inquiries, recommending materials, and managing borrowing and returns, both in the library and on the bookmobile.
  • Led engaging classes in computer skills, film, science, and art, while designing interactive educational displays to enhance community learning and involvement.
  • Promoted library services through special events, workshops, and bookmobile outreach efforts, increasing community engagement and maintaining accurate patron records in the library system.

KUSA, 9 News

Television Production Assistant
01.2013 - 01.2017

Job overview

  • Collaborated with the Lead Television Screen Stylist to create visually appealing on-screen looks, enhancing client satisfaction for product promotional filming on location.
  • Ensured aesthetics aligned with the theme and narrative of the Optimum Wellness show, elevating its overall visual appeal and production quality.
  • Supported production operations across various filming locations, contributing to smooth execution and client-focused outcomes.

Education

Colorado Film School

AAS from Major Film Cinematography
01.2011

University Overview

Cinematography majors at CFS develop expertise in crafting visually compelling stories through hands-on training with industry-standard cameras and tools, collaborating with Directors and Production Designers to master dramatic narrative, documentary filmmaking, and cutting-edge technology.

  • Dean's List 2009
  • Best Film Award Scholarship Recipient
  • 3.7 GPA

Skills

  • Video Production
  • E-commerce Management
  • Customer Relationship Management
  • Cross-departmental team collaboration
  • Visual Editing Software
  • Content Strategy Development
  • Adobe Creative Suite
  • Microsoft PowerPoint, Excel, and Word
  • CRM software expertise
  • Project Management Tools
  • Training Program Development
  • Data Migration
Availability
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Timeline

Freelance Video Editor

Self Employed Contract
01.2020 - Current

Ecommerce and Customer Service Manager

Soaring Heart
01.2019 - 01.2021

Circulation Clerk & Bookmobile Clerk

Denver Public Library
01.2013 - 01.2017

Television Production Assistant

KUSA, 9 News
01.2013 - 01.2017

Media Production Coordinator

Bees And Honey Productions & Humble TV
01.2011 - 01.2019

Colorado Film School

AAS from Major Film Cinematography
Madison Wilderson