XINXING ZHANG
Flushing,NY
Summary
More than 4 years airport catering working experience. 3 years duty Supervisor focusing on both kitchen site and ramp site. About 1 year of international flight coordinator. What's more, I am super familiar with airport catering operation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Duty SUPERVISOR
Dnata US Inflight Catering
Inwood, NY
05.2021 - Current
- Communicate with different department head to ensure daily operation goes well
- Work with management to improve employees performance, such as drivers, EQ packers, flight coordinators
- Manage work flow balancing
- Daily check temperature log
- Complete kitchen EQ and food requisition to ensure adequate supply
- Control food quality and waste with QA team
- Supervise all drivers, EQ pacers, flight coordinators, assembly etc On-Time and proper performance in the kitchen building and at the JFK filed based on the company policy
- Ensure that all cargo (DHL, CHALLENGE, CARGOLUX, etc.) and commercial (SAUDI, AER LINGUS, BW, etc.) flights catering is running on time and frequently check in with Drivers to see if assistance is needed
- Find a catering timely resolution when any unexpected incidents happen such as flights arriving late, drivers calling out, traffic on the road etc
- Forward daily flight catering status (flight for number of PAX prepared, ETA, ETD) to production team
- Responsible for communicating and overseeing catering requests from customers
Store Manager
Miaomiaoya Inc
Flushing, NY
02.2019 - 04.2021
- Oversee the flow of guests within the store
- Train and supervise employee on store policy
- Handle complaints and provide feedback to guest
- Manage inventory based on daily usage
Flight Coordinator
Gate Gourmet
Inwood, NY
06.2018 - 02.2019
- Counted and checked the meal count to ensure accuracy with final dispatch count from Hainan, Etihad etc
- Ensured all support items and equipment was packed according to airline specification for each flight
- Participated in flight deliveries to the ramp to assist cabin crew for flights as assigned
- Communicated with cabin crew of all items boarded per menu specification
Dietary Aid
Dry Harbor Nursing Home & Rehabilitation Center
Middle Village, NY
09.2017 - 06.2018
- Prepared meals under supervision of operation manager or cook
- Delivered dishes and trays at designated times and rooms
- Answered patients’ call of their special needs
Grocery Staff
Chang Li Supermarket Inc
Bronx, NY
02.2016 - 09.2017
- Organized grocery items into shelves
- Introduced new items to customers
Education
Nutrition and Dietetics
QUEENS COLLEGE, CITY UNIVERSITY OF NEW YORK
Skills
- Mandarin
- DR1 Driving
- Supervision
- QAD Proficiency
- Microsoft office Proficiency
- JFK Side badge
- Airline catering experience
- Training and mentoring
Certification
- Driver License
- Port Authority ID
Timeline
Duty SUPERVISOR
Dnata US Inflight Catering
05.2021 - Current
Store Manager
Miaomiaoya Inc
02.2019 - 04.2021
Flight Coordinator
Gate Gourmet
06.2018 - 02.2019
Dietary Aid
Dry Harbor Nursing Home & Rehabilitation Center
09.2017 - 06.2018
Grocery Staff
Chang Li Supermarket Inc
02.2016 - 09.2017
Nutrition and Dietetics
QUEENS COLLEGE, CITY UNIVERSITY OF NEW YORK
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