More than 4 years airport catering working experience. 3 years duty Supervisor focusing on both kitchen site and ramp site. About 1 year of international flight coordinator. What's more, I am super familiar with airport catering operation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Duty SUPERVISOR
Dnata US Inflight Catering
Inwood, NY
05.2021 - Current
Communicate with different department head to ensure daily operation goes well
Work with management to improve employees performance, such as drivers, EQ packers, flight coordinators
Manage work flow balancing
Daily check temperature log
Complete kitchen EQ and food requisition to ensure adequate supply
Control food quality and waste with QA team
Supervise all drivers, EQ pacers, flight coordinators, assembly etc On-Time and proper performance in the kitchen building and at the JFK filed based on the company policy
Ensure that all cargo (DHL, CHALLENGE, CARGOLUX, etc.) and commercial (SAUDI, AER LINGUS, BW, etc.) flights catering is running on time and frequently check in with Drivers to see if assistance is needed
Find a catering timely resolution when any unexpected incidents happen such as flights arriving late, drivers calling out, traffic on the road etc
Forward daily flight catering status (flight for number of PAX prepared, ETA, ETD) to production team
Responsible for communicating and overseeing catering requests from customers
Store Manager
Miaomiaoya Inc
Flushing, NY
02.2019 - 04.2021
Oversee the flow of guests within the store
Train and supervise employee on store policy
Handle complaints and provide feedback to guest
Manage inventory based on daily usage
Flight Coordinator
Gate Gourmet
Inwood, NY
06.2018 - 02.2019
Counted and checked the meal count to ensure accuracy with final dispatch count from Hainan, Etihad etc
Ensured all support items and equipment was packed according to airline specification for each flight
Participated in flight deliveries to the ramp to assist cabin crew for flights as assigned
Communicated with cabin crew of all items boarded per menu specification
Dietary Aid
Dry Harbor Nursing Home & Rehabilitation Center
Middle Village, NY
09.2017 - 06.2018
Prepared meals under supervision of operation manager or cook
Delivered dishes and trays at designated times and rooms