Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Freezer Worker
Food Lion
Chesapeake, VA
09.2022 - 08.2024
Assisted in unloading and stocking frozen goods into the freezer.
Performed daily maintenance checks on refrigeration units to ensure proper functioning.
Inspected product quality and expiration dates to ensure freshness of food items.
Collaborated with team members to complete tasks efficiently and effectively.
Cleaned and organized the freezer on a regular basis.
Strictly adhered to all health regulations while working in the freezer environment.
Rotated stock according to first-in-first-out guidelines.
Reported any issues or damages to management immediately.
Maintained accurate inventory of all items in the freezer.
Received incoming shipments of frozen goods and checked them for accuracy against purchase orders.
Tracked inventory using computerized systems such as scanners or databases.
Maintained cleanliness of work areas throughout shift operations.
Communicated effectively with supervisors regarding progress updates.
Assisstant Store Manager
Dollar General Market
Chesapeake, VA
09.2018 - 07.2022
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Coordinated with vendors to secure product availability at competitive prices.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Maintained a safe working environment by enforcing safety regulations.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Provided training to new employees on company policies and procedures.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Answered customer questions and addressed problems and complaints in person and via phone.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Cashier
Walmart
Chesapeake, VA
07.2017 - 09.2018
Verified that customers were of legal age to purchase alcohol or tobacco products.
Conducted price checks for special orders or discounts as requested by customers.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Arts -
Mississippi Gulf Coast Community College
Perkinston, MS
05-2017
Bachelor of Science -
Mississippi Gulf Coast Community College
Perkinston, MS
05-2017
Skills
Stock Rotation
Temperature Monitoring
Waste Reduction
Heavy Lifting
Material Handling Equipment
Product Organization
Barcode scanning
Visual Inspection
Damage Prevention
Inventory Tracking
Product verification
Protective Equipment Use
Time management abilities
Willing to Learn
Pallet Jack Operation
Computer competency
Team building
Problem-solving abilities
Organizational Skills
Affiliations
Manage and maintain a weekly gathering of minds for regular team building and complex problem solving exercises.
semi regular community volunteer in local food drives