Swati Vatsa

• Translate business requirements into clear and concise functional specifications for technical teams
• Created test cases on email notification, Letter Specification, and Form Specification
• Executed test lab and verified notification output by running batch
• Collaborate with technology teams to design solutions that meet business
• Propose innovative and practical solutions to address business challenges
• Ensure that proposed solutions align with the organization's strategic goals and technological capabilities
• Worked on multiple projects and was are you looking for this Pamextensively involved in User Acceptance Testing (UAT
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data, and Traceability Matrix
• Performing testing or managing testing activities related to Integration/Quality Assurance, User Acceptance, and Regression Testing for
• Identify and document stakeholder requirements and support those requirements through the software development lifecycle (SDLC) process with the respective Application Development team
• Assist in preparing and overseeing the execution of necessary testing to ensure business process and system upgrades/changes are performing as expected
• Hold daily status meetings with Scrum Team members, to facilitate the flow of information and provide an outlet to remove obstacles/barriers.
• Assist in leading daily standups, planning sessions, and other agile ceremonies.
• Assist in the coordination of project work activities across multiple scrum teams.
• Draft and/or update project artifacts, registers, logs, plans, reports, and information radiators.
• Attend, participate, and contribute to project meetings and other related project ceremonies.
• Assess and continually improve existing processes, leveraged from Scrum Retrospective meetings.

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• Extensively involved in all stages of the Testing Life Cycle, Software Development methodologies, and Software Development Life Cycle (SDLC) using Agile Methodologies
• Developed test cases for various functionalities based on Business Requirements, Use Case, and User Interface specifications
• Written and executed the test cases for mobile testing
• Track and develop metrics for testing, involved in creating Low, Medium, High, and Critical issues
• Worked directly with developers to report discrepancies, resolve defects, and track status changes
• Participated in sprint planning, daily scrums stand-up, and sprint Retrospective meetings
• Participated in bi-weekly Sprint meetings, grooming sessions, and Iteration planning with SCRUM Master, Product Owners, and Agile team members
• Created Traceability between Requirements and Test Cases
• Collaborated regularly with colleagues in release management, change management, lab management, deployment services, and QA test changes, ultimately preventing a significant number of failed changes from reaching real production
• Performed backend testing using SQL queries to make sure that data entered has been uploaded correctly into the database tables
• Created test data in various test environments and validated the data
• Assisted in entering and updating enhancement (Epics, Stories, and Tasks) onto JIRA
• Wrote Structure Query Language (SQL) queries to check the proper data population in the application table and for data verification to perform Backend Testing against MySQL Database
• Interact with Developers and Business Analysts to perform various types of testing throughout the Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).

• Assist clients with applications for benefits and entitlement programs
• Advocate for adequate, timely, and cost-effective services
• Respond to any issues that occur during the delivery of services
• Schedule appointments for clients, answer phones, and track clients’ service records
• Providing product knowledge to engineers and assigning everyday service calls for them
• Evaluating everyday expense reports given by engineers
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Evaluate the quality of all services and identify areas that need improvements.