Whitney Davis
Columbus,OH
Summary
Effective Production Coordinator with 2 years of experience in scheduling production and monitoring performance. Committed to engaging with employees when planning production and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Production Coordinator
ITC Manufacturing
03.2021 - Current
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Reviewed in-house stock to determine materials availability for production jobs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Supervised shifts as large as 40+, and ensured all quality and safety guidelines were met at all times.
- Coordinated with production team to support productivity targets and deadline management.
- I was responsible for all associate timesheets, vacation and sick time requests. I am familiar with ADP Workforce and Paylocity payroll systems,
Office Manager/Shop Supervisor
Bolts Carriers, LLC.
06.2009 - 02.2018
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- I was responsible for dispatching, payroll, and maintaining audit compliance.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- I supervised a large shop of diesal mechanics and was responsible for all hiring, firing, promoting, as well as annual reviews at the end of year.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Sales/Customer Service Representative
Verizon Wireless
10.2005 - 09.2007
- Consulted with businesses to supply accurate product and service information.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Inside Sales Representative
Buckeye Wireless
09.2002 - 10.2004
- Developed, maintained and utilized diverse client base.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set up new accounts, established customer credit and set up payment methods.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Assembly Line Leader
Honda Transmission Manufacturing
06.2000 - 08.2002
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Ensured parts met all quality standards and specifications at all times.
Education
Associate of Applied Science - Community And Social Services
Sinclair Community College
Dayton, OH08.2020
Skills
- Duty Assignments
- Reading Comprehension
- Report Writing and Documentation
- Schedule Coordination
- Corrective Actions
- Customer Satisfaction
- Maintain Inventory
- Manage Schedules
Certification
- Conflict Resolution Certificate - 2020
- Forklift Certified
References
Greg Tilton-CEO at ITC Manufacturing 908-568-6085
Ronald Coleman- Plant Manager at ITC Manufacturing 740-207-6087
Tammy Rambaugh- HR Administrator 614-749-5138
Shauna Philabaum-HR Administrator 614-949-8767
Timeline
Production Coordinator
ITC Manufacturing
03.2021 - Current
Office Manager/Shop Supervisor
Bolts Carriers, LLC.
06.2009 - 02.2018
Sales/Customer Service Representative
Verizon Wireless
10.2005 - 09.2007
Inside Sales Representative
Buckeye Wireless
09.2002 - 10.2004
Assembly Line Leader
Honda Transmission Manufacturing
06.2000 - 08.2002
Associate of Applied Science - Community And Social Services
Sinclair Community College
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