Advance Auto Parts
Advanced Auto Parts
09.2024 - Current
Adrián De leon
Employee
West Palm Beach ,FL
Timeline
Customer Service Representative
El bodegón
12.2021 - 12.2022
Customer Service Cashier
3 native
12.2020 - 12.2021
John I Leonard High School
Work History
Advance Auto Parts
Advanced Auto Parts
09.2024 - Current
- Assisted customers in locating parts and accessories, enhancing overall service experience.
- Managed inventory levels, ensuring accurate stock representation on sales floor.
- Operated point-of-sale systems efficiently, processing transactions and returns promptly.
- Trained new staff on product knowledge and customer service best practices.
Customer Service Representative
El bodegón
12.2021 - 12.2022
- Resolved customer inquiries effectively through phone, email, and chat channels.
- Managed customer account updates and maintained accurate records in CRM systems.
- Collaborated with team members to enhance service delivery processes.
- Assisted in training new staff on customer service protocols and software tools.
Customer Service Cashier
3 native
12.2020 - 12.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer balance through diligent tracking of transactions.
- Provided exceptional service, fostering a positive shopping experience for customers.
Overview
5
5
years of professional experience
Education
John I Leonard High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving