Tamara Barlow
Las Vegas,NV
Summary
Experienced housekeeper/floor specialist with over 20+ years of experience in Cleaning. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
26
26
years of professional experience
Work History
Custodial Floor Specialist
Harry Reid International Airport Formerly McCarran
Las Vegas, NV
10.2005 - Current
- Provides leadership in customer service issues within the airport facilities and direct all concerns to management including interior and exterior guest issues and security concerns
- Responsible for accurate reporting of all health and safety guidelines to prevent cross contamination of hazardous cleaning materials
- Monitor’s work project in progress and to ensure the completion and quality of work performed
- Responsible for maintaining the cleanliness of all floors per shift, which includes striping & waxing, scrubbing & recoat, burnishing & polishing of hard floors
- Manage carpet shampooing and operation of a multitude of floor machinery
- Inspects cleaning equipment and ensures that it is properly maintained report the need of repair
- Assists with training of new hire Floor Specialist’s in proper protocol and procedures
- Well following safe working procedures
- Deals effectively with others, both inside and outside the organization, resolve employee and public complaint while maintaining a professional working relationship
- Utilizes independent judgment within the guideline procedural
- Assist with the ordering of supplies during the assigned shift.
- Kept storage areas organized, clean and secure to fully protect company assets.
Delivery Driver
O’Reilly Auto Parts
Henderson, NV
12.2014 - 07.2015
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Pulled parts off store shelves to fill customer orders.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Kept detailed records of deliveries and money received from customers.
- Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Collect payments for completed deliveries and services daily.
Shampoo Porter
Excalibur Hotel & Casino
Las Vegas, NV
03.2004 - 02.2006
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping and window-cleaning.
- Communicated with coworkers and managers about completed duties.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Adhered to company safety regulations and OSHA requirements.
Casino/Utility Person
Park MGM Formerly Monte Carlo Hotel & Casino
Las Vegas, NV
06.1996 - 06.2003
- Helped maintain inventory of cleaning supplies and replenished supplies in restrooms.
- Cleaned dirt, stains and cobwebs from exterior walls, countertops, lighting fixtures and seats.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
Education
Bachelor of Science - Business Administration
National American University - Rapid City
Rapid City, SD05.2020
Associate of Science - Business
Altierus Career College (formerly Everest College)
Henderson, NV01.2018
Skills
- Skills/Qualifications:
- Written & Verbal Communication Skills
- Outstanding Interpersonal & Time Management Skills
- Switchboard, Microsoft Office Suite, Data Entry, Basic Computer knowledge
Timeline
Delivery Driver
O’Reilly Auto Parts
12.2014 - 07.2015
Custodial Floor Specialist
Harry Reid International Airport Formerly McCarran
10.2005 - Current
Shampoo Porter
Excalibur Hotel & Casino
03.2004 - 02.2006
Casino/Utility Person
Park MGM Formerly Monte Carlo Hotel & Casino
06.1996 - 06.2003
Bachelor of Science - Business Administration
National American University - Rapid City
Associate of Science - Business
Altierus Career College (formerly Everest College)