Jammall Victor
West Palm Beach,FL
Summary
Empathetic, adaptable, and student-centered professional with a strong background in youth mentorship, behavioral coaching, and individualized academic support. Experienced in working with students with IEPs, emotional regulation challenges, and diverse cultural backgrounds. Committed to fostering inclusive, nurturing environments where all learners can thrive and succeed.
Overview
11
11
years of professional experience
Work History
Client Support Specialist & Bail Bondsman
Victor’s Bail Bonds
06.2023 - Current
- Delivered prompt and effective client support, addressing inquiries and concerns in high-stress situations.
- Coordinated communication between clients and legal representatives to facilitate case progress and resolutions.
- Implemented process improvements that enhanced operational efficiency in client onboarding procedures.
- Trained new team members on best practices for client interaction and case management systems.
- Reviewed 5 accounts per day that were behind on payment to decide appropriate action.
Team Member
Gun & Mechanic Shop
01.2019 - 06.2023
- Collaborated with team to enhance customer service and satisfaction levels.
- Assisted in training new team members on operational procedures and safety protocols.
- Implemented inventory management practices to streamline stock replenishment processes.
- Coordinated daily tasks to ensure efficient workflow and timely completion of objectives.
Youth Dance Instructor
Sean’s Dance Factory, U4RIA Studio
06.2014 - 06.2023
- Designed and implemented engaging dance curricula for various skill levels.
- Facilitated group classes of 15 students, fostering teamwork and individual expression among students.
- Evaluated student progress and provided constructive feedback to enhance performance.
- Coordinated recitals and performances, managing logistics and participant schedules.
Education
High School Diploma -
Royal Palm Beach High School
West Palm Beach, FL06-2012
Skills
- Effective interpersonal communication
- Building client rapport
- Emotional intelligence
- Inquiry resolution support
Timeline
Client Support Specialist & Bail Bondsman
Victor’s Bail Bonds
06.2023 - Current
Team Member
Gun & Mechanic Shop
01.2019 - 06.2023
Youth Dance Instructor
Sean’s Dance Factory, U4RIA Studio
06.2014 - 06.2023
High School Diploma -
Royal Palm Beach High School