Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Receptionist/Spanish Translator
Capitol Pediatrics
09.2024 - Current
Greeted and checked in patients, updating patient information in computer system.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Performed data entry tasks related to billing and collections procedures.
Verified insurance coverage for appointments and collected co-payments as required.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered phones promptly and directed calls appropriately.
Maintained confidentiality of patient information according to HIPAA regulations.
Entered insurance, demographics and health history into patient database.
Called patients to confirm scheduled appointments and obtain additional details.
Supported positive patient experience by offering assistance with filling out health forms.
Transcribed phone messages and relayed to appropriate personnel.
Translated for Spanish speaking patients
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Performed various administrative tasks by filing, copying and faxing documents.
Credentialing Specialist
CMWMEDBILLING
01.2022 - 01.2023
Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
Enrolled providers and Medicaid, Medicare, and private insurance plans.
Received and evaluated applications to look for missing and inaccurate information.
Obtained NPI numbers for providers and facilities and updated existing profiles.
Addressed and resolved discrepancies in provider documentation, maintaining high level of data integrity.
Childcare Assistant Teacher
Kiddie Academy
2000 Broad Branch Rd, VA
01.2020 - 06.2020
Read books aloud to groups of children or individually as requested by Lead Teacher.
Monitored the safety of children at all times while they were playing or engaging in activities.
Provided guidance to children on appropriate behavior during class activities.
Provided individual attention to each student by addressing their needs promptly and positively reinforcing desired behaviors.
Attended staff meetings regularly to discuss new strategies for providing quality childcare services.
Assisted with potty training when needed.
Maintained a clean and organized classroom environment that was conducive to learning.
Collaborated with Lead Teacher in developing lesson plans that incorporated various teaching methods such as storytelling, music, art, and field trips.
Assisted Lead Teacher in planning and implementing age-appropriate activities for children.
Organized daily classroom routines, including snack time, story time, and outdoor playtime.
Enforced rules concerning conduct within the classroom setting while maintaining a positive attitude towards the students.
Kept accurate records of attendance, incident reports, assessments as required by state regulations.
Helped with mealtime preparation, clean up and serving meals to the children.
Supervised playgrounds and other recreational areas to ensure safety of the children at all times.
Post Kidney Transplant Coordinator at Virginia Commonwealth University Health SystemPost Kidney Transplant Coordinator at Virginia Commonwealth University Health System