Debra Boone
Antioch,TN
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Office Manager
BNS TRUCKING
04.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Director of Education
Nashville Barber and Style Academy
08.2014 - 04.2019
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Strengthened curriculum design by collaborating with faculty and implementing innovative teaching methodologies.
- Guided teachers in incorporating differentiated instruction techniques into their lessons to cater to diverse learning styles.
- Oversaw development and implementation of quality educational programs.
- Leading regular meetings with faculty members to discuss best practices in education delivery methods; provided constructive feedback to promote improvements.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with student.
Office Administrative Assistant
Bob Transport
05.2008 - 06.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained inventory of office supplies and placed orders.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Affiliate Broker
Crye-Leike
08.2001 - 05.2008
- Increased sales volume by establishing strong relationships with potential buyers and sellers through excellent customer service.
- Supported new affiliate brokers by sharing knowledge of industry best practices and providing mentorship as needed.
- Secured repeat business from satisfied clients through consistent follow-ups and maintaining ongoing relationships.
- Developed positive relationships with lenders, appraisers, home inspectors and escrow companies
- Assisted clients in making informed decisions by conducting thorough market research and staying up-to-date with industry trends.
- Educated first-time homebuyers about the purchasing process to help them feel confident in making a decision.
- Arranged for inspections and surveys of sold properties.
- Completed training programs to remain updated and further develop proficiency of important industry information.
Education
Real Estate
Success School Of Real Estate
Memphis, TNEducator
Pazazz Hair School
Memphis, TNHigh School Diploma -
Hamilton High School
Business
Union University
Jackson, TN02-2011
Skills
- Client Relationship Management
- Effective Verbal Communication
- Results-Driven Mindset
- Office management
- Proficient in Microsoft Office
- Effective Organizational Skills
- Administrative Support
- Accurate Data Entry
- Calendar Coordination
- Strategic Relationship Development
- Payroll Administration
- Client Interaction
Languages
English
Timeline
Office Manager
BNS TRUCKING
04.2021 - Current
Director of Education
Nashville Barber and Style Academy
08.2014 - 04.2019
Office Administrative Assistant
Bob Transport
05.2008 - 06.2014
Affiliate Broker
Crye-Leike
08.2001 - 05.2008
Real Estate
Success School Of Real Estate
Educator
Pazazz Hair School
High School Diploma -
Hamilton High School
Business
Union University
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