Janet Kiyite
Farmington,NM
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Care Provider
Links 2 Care
Farmington, NM
11.2022 - 11.2024
- Provided transportation to medical appointments and errands.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided companionship through conversation and recreational activities.
- Assisted with client personal care needs to foster independence and well-being.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Accompanied clients to doctors' offices or on other trips outside home.
- Collaborated closely with families to provide support and guidance.
- Improved patient outlook and daily living through compassionate care.
- Managed client's schedule of doctor's appointments, therapies.
- Kept up-to-date knowledge on current trends in home health care practices.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Shift Manager
Burger King
Farmington, NM
04.2021 - 10.2022
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Helped employees accomplish tasks during peak periods.
- Prepared operations data to produce comprehensive reports to management.
- Coached employees on interactions with customers to drive exceptional service.
- Determined budgets, production goals and rates based on company policies and requirements.
- Taught staff upselling techniques to meet revenue targets.
- Monitored store operations to ensure compliance with company policies and procedures.
- Observed and monitored utilization of equipment.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Managed daily cash intake by counting out registers and tabulating profits.
- Communicated with other shift managers to facilitate continuum of customer service.
- Directed and led employees and team members on effective operations, methods and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Enforced safety standards throughout the store including proper use of equipment.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Reinforced rules to promote superior employee performance.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Housekeeper
Holiday Inn Express Hotel
Farmington, NM
08.2018 - 07.2019
- Emptied trash receptacles throughout the property.
- Returned rooms to occupant-ready status to satisfy future guests.
- Used cleaning chemicals following proper guidelines.
- Scrubbed kitchen appliances, countertops and fixtures.
- Swept and damp-mopped private stairways and hallways.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Waxed and polished wood furnishings to restore faded appearance.
- Sanitized all areas of the hotel lobby and public restrooms.
- Inspected furniture for damage or stains in between guest stays.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Observed proper use of chemicals when cleaning various surfaces.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Communicated with maintenance team on damages to repair.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Sorted and counted linens and organized in storage areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Reported damage or theft of hotel property to management.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Disinfected telephones, light switches and other frequently touched objects.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Maintained and organized cleaning supplies stock.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Education
GED -
A.C.E Program
Farmington, NMSkills
- Progress Documentation
- Care Plan Management
- Case Management Experience
- Client Documentation
- Residential Cleaning
- Restroom Detailing
- Safe Cleaning With Chemicals
- Customer Service
- Dusting
- Guest Relations
- Window Cleaning
- Cleaning Methods
- Mopping and Buffing Floors
- Hospitality Background
- Washing Windows
- Vacuuming and Sweeping
- Dish Preparation
- Housekeeping
Certification
- CPR/FIRST AID -ISSUED:11/22/2022 Expired:11/2024
- FOOD HANDLERS-(need to find)
Timeline
Home Care Provider
Links 2 Care
11.2022 - 11.2024
Shift Manager
Burger King
04.2021 - 10.2022
Housekeeper
Holiday Inn Express Hotel
08.2018 - 07.2019
GED -
A.C.E Program
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