Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie Dickerson

Stephanie Dickerson

Lancaster,PA

Summary

Seasoned healthcare professional with 9 years' experience, seeking Health Director role. Expertise in managing regional employment services, adept in community health advocacy as NAACP's Health Committee Chair. Proficient in patient services, medical assistance, and adept in cross-functional team leadership.

Overview

10
10
years of professional experience

Work History

Regional Director of Employment Services

Community Options Inc.
01.2023 - Current
  • Oversee regional employment services, ensuring adherence to state licensing and organizational standards.
  • Direct and develop team performance in alignment with strategic growth objectives and financial stability.
  • Forge and sustain partnerships with key stakeholders to enhance the quality and scope of employment programs.
  • Coordinate contract management and reporting, ensuring accurate documentation and compliance with state vocational requirements.

Health Committee Chair

NAACP
Lancaster, PA
01.2022 - Current
  • Facilitate partnerships between health organizations to promote equitable access to healthcare, education, and research.
  • Evaluate the community's health needs to inform program development and implementation.
  • Collaborate with health institutions to organize activities, forums, and workshops addressing public health issues.
  • Manage community outreach initiatives and contribute to diversity, equity, and inclusion discussions and agreements.

Patient Services Representative-Medical Assistant

Patient First
Lancaster, PA
01.2018 - 01.2023
  • Managed patient intake and discharge processes, ensuring accurate collection of payments and adept handling of medical records.
  • Performed triage, recorded vital signs, cleaned wounds, administered EKG tests, and conducted phlebotomy to support patient care.
  • Coordinated lab and specimen collections, facilitated orders for x-rays and diagnostic imaging/tests to expedite patient treatment plans.
  • Liaised with insurance companies for verification purposes, contributing to streamlined billing procedures and patient service efficiency.

Patient Services Specialist

Orthopedic Associates of Lancaster
Lancaster, PA
01.2015 - 01.2017
  • Coordinated a full spectrum of patient services, including appointment scheduling, insurance verification, and obtaining necessary approvals for medical procedures.
  • Facilitated patient care by coordinating with medical staff for a variety of needs such as suture removals, casting, and arranging hospital visits.
  • Maintained accurate medical records through adept use of ICD-10 coding and ensured proper documentation by scanning records into the system.

Education

Master of Health Administration -

University of Phoenix
Phoenix, AR

Bachelor of Arts - Spanish Language minor, Biology

Lincoln University
Lincoln University, PA

Skills

  • Communications
  • Leadership
  • Coordinating
  • Community and Public Health
  • Advocacy
  • Policy and Governance
  • Policy Enforcement
  • Operations
  • Supply Chain Management
  • Data Analysis
  • Performance Appraisal
  • Risk Management
  • Compliance and Policy Management
  • Bilingual
  • Quality Management
  • Facilitation and Negotiation
  • Presentations
  • Change Management
  • Self Reflection
  • Succession Planning and Mentorship
  • Strategic Alliances
  • Research
  • Marketing

Timeline

Regional Director of Employment Services

Community Options Inc.
01.2023 - Current

Health Committee Chair

NAACP
01.2022 - Current

Patient Services Representative-Medical Assistant

Patient First
01.2018 - 01.2023

Patient Services Specialist

Orthopedic Associates of Lancaster
01.2015 - 01.2017

Master of Health Administration -

University of Phoenix

Bachelor of Arts - Spanish Language minor, Biology

Lincoln University

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