Samantha Davis
Wichita,KS
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SPED Bus Aide
USD 261 Haysville Schools
08.2024 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Liaised with bus driver to conduct emergency evacuation drills.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
Team Member
Target
01.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Lead Teacher
All About Kids Daycare
08.2023 - 01.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Administrative Assistant
Lane Enterprises
04.2017 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Front Desk/Medical Billing/CA
Art of Life Chiropractic
05.2016 - 04.2017
- Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
- Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
- Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
Medical Billing Representative
MSN Medical Billing
08.2015 - 08.2016
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
- Conducted periodic audits of billing records to identify errors or inconsistencies, ensuring proper documentation for future reference.
- Established a positive work environment through open communication channels and active participation in team meetings, fostering a culture of collaboration and growth.
- Posted and adjusted payments from insurance companies.
Customer Service Representative Team Lead
AT&T/DirecTV
01.2013 - 08.2015
- Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
- Boosted morale within the team by organizing engaging team-building activities and encouraging open communication among peers.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Conducted regular performance evaluations, setting clear expectations and providing constructive feedback to support professional growth.
- Built positive rapport and relationships for high levels of customer satisfaction.
Education
High School Diploma -
Clearwater High School
Clearwater, KS05-2012
Skills
- Child supervision
- Safety awareness
- Personal care
- Special needs
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
CPR Certified
First-Aid Ceritifications
Timeline
SPED Bus Aide
USD 261 Haysville Schools
08.2024 - Current
Team Member
Target
01.2024 - 08.2024
Lead Teacher
All About Kids Daycare
08.2023 - 01.2024
Administrative Assistant
Lane Enterprises
04.2017 - 11.2019
Front Desk/Medical Billing/CA
Art of Life Chiropractic
05.2016 - 04.2017
Medical Billing Representative
MSN Medical Billing
08.2015 - 08.2016
Customer Service Representative Team Lead
AT&T/DirecTV
01.2013 - 08.2015
High School Diploma -
Clearwater High School
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