Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Ryan Kassim

Harare,Zimbabwe

Summary

Mid-level diesel mechanic with over ten years of experience with repairing, maintaining, and overhauling diesel trucks and motor vehicles. Knowledge of diesel engine technology and repair standards and techniques. Experience communicating with customers in easy-to-understand language and providing them with knowledge to improve vehicle performance. I have a truck driver license, with the ability to test drive vehicles to ensure that they are operating optimally upon completion of a job. Proficient Service Technician bringing more than 10 years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards. Hardworking Diesel Mechanic skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Diesel Service Technician

Power Star
Harare, Zimbabwe
08.2020 - Current
  • Work with customers and read intake orders to determine work specifications
  • Inspect steering mechanisms, brake systems, and various vehicle parts during maintenance inspections and repairs
  • Check fluid levels, change oil, rotate tyres, and complete various other regular maintenance tasks
  • Use manuals and technical charts to prioritize work procedures.

Fleet Maintenance Mechanic

Premier Scales
01.2016 - 07.2020
  • Performed repairs and maintenance services and used various hand tools, including wrenches, pliers, precision instruments and power tools
  • Adjusted and examined loose bolts, protective guards, and safety devices
  • Developed a way to improve workflow when entering work orders which resulted in a reduced order-entry time, and reduction in the shop’s overhead by 5%.

Diesel Mechanic

Norris Motors
01.2011 - 05.2016
  • Used laptop and handheld computers to change the function of the engine and to diagnose as well as pinpoint engine issues
  • Replaced and repaired malfunctioning electrical equipment, components, and mechanical equipment.

Education

Higher National Diploma in Motor Mechanics – Diesel Engines -

Harare Polytechnic
HARARE, ZIMBABWE
12.2012

Skills

  • Customer-service skills – I have a good rapport with my customers, many of whom I have worked with for several years taking care of their diesel vehicles
  • Detail-oriented – Which is essential for noticing small details and issues in components and engines
  • Superior troubleshooting skills; with the ability to identify and fix problems found in complex electronic and mechanical systems
  • Organizational skills – which guarantees that my workstation is in order, workflows are efficient and safety regulations are adhered to
  • Excellent hand-eye coordination and overall dexterity, which reduces injury
  • Equipment Troubleshooting
  • Work Documentation
  • Preventive Maintenance
  • Quality Assurance

Hobbies and Interests

When not working on motor and diesel engines, I enjoy fishing, camping and spending time with my family and friends.

Certification

Harare Polytechnic

Higher National Diploma in Motor Mechanics – Diesel Engines

Timeline

Diesel Service Technician

Power Star
08.2020 - Current

Fleet Maintenance Mechanic

Premier Scales
01.2016 - 07.2020

Diesel Mechanic

Norris Motors
01.2011 - 05.2016

Higher National Diploma in Motor Mechanics – Diesel Engines -

Harare Polytechnic
Ryan Kassim