Kym Kyker
International Director Of Sales - FedEx Services
Memphis,TN
Summary
DIRECTOR INTERNATIONAL SALES - Goal-oriented executive with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
32
32
years of professional experience
Work History
Director of Sales
FedEx Services
Memphis, TN
01.2014 - Current
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Well versed in market optimizations to best maximize people and resources
- Division Outstanding Sales Leadership Award FY20
- Division Outstanding Sales Leadership Award FY10
- Division Outstanding Sales Leadership Award FY08
- Five Star Award – FY02, FY11, FY15, FY18
- President’s Club Recipient – FY13
- Ambassadors Club – FY14, FY18
- Central Division Team of Year – FY13
- Star Performance Award –Atlanta Market Council FY07
- Impact Player of Year – SE Region FY05
- SEST Region Team of Year – FY02
- SEST Region DSM of Year – FY02
- SEST Region DSM of Year – FY01
Director of Sales
FedEx Services
Chicago, Ill
01.2007 - 01.2014
- Lead team of 9 Managers, 86 Account Executives, and 11 Administrative Professionals
- Geographic area includes, Illinois, Indiana, Iowa and Wisconsin
- Responsible for $1.9billion in annual revenue
- Adhere to monthly and annual budget requirements
- Grew ground market over 16% within first year
- Grew international share over 12% within first year
- Canadian growth strategy – grew revenues by $14mm
- Restructured Region for more contiguous focus
- Realigned talent to declining markets and improved results and morale
- Created Collaboration Councils between Field and Freight sales
- Resulted in 19.4% growth
- Expanded market share within this Region from 13% to 17% within 9 months
- Won Outstanding Sales Leadership Award first year as Director
- Consistently exceed goal attainment in all controllable categories
District Sales Manager
FedEx Services
Atlanta, Ga.
01.1999 - 01.2007
- Managed $148 million District, comprised of 10 representatives covering Atlanta, North Georgia and Athens
- Previously managed 11 territories in Alabama, Marietta, Augusta and Greenville, SC
- Organized territories and aligned skill set to match revenue growth and potential
- Well versed in behavioral interviewing
- Involved in training and developing reps to leadership positions
- Active participant in Atlanta Market Council
- Member of Atlanta Women’s Mentoring Group
Sr. Account Executive
RPS Inc
Atlanta, Augusta, Georgia
01.1993 - 01.1999
- Responsible for maintaining and growing business in Augusta and Atlanta markets
- Developed numerous presentations to secure and increase business
- Actively involved in regional quality teams
- Created cross functional teams to involve customers and vendors in quality process
- Completed numerous sales and training classes including: Counselor Sales Person, Advance Account Strategies, Product Sales and Professional Sales Negotiations
- Exceeded goal expectations
Account Representative
INSTITUTION FOOD HOUSE
Columbia, South Carolina
01.1991 - 01.1993
- Marketed food lines to restaurants, hotels, nursing homes and schools
- Created menu items and coordinated special functions
- Traveled to neighboring territories to assist representatives in sales and marketing ideas
- Developed organizational techniques to aid in time management
- Awarded top producer and closer for 6 quarters
- Exceeded quota expectations
Account Representative
RUSS BERRIE COMPANY
Asheville, North Carolina
01.1990 - 01.1991
- Responsible for generating new accounts for this gift wholesaler
- Customers consisted of gift shops, schools and pharmacies
- Territory included western North Carolina, northern Georgia and eastern Tennessee
- Awarded number one account development for Eastern Mid South Directorship
- Exceeded quota expectations
Education
Bachelor of Arts - English
UNIVERSITY OF TENNESSEE
BA - undefined
Executive Masters - Business Administration
ROBINSON COLLEGE OF BUSINESS
EMBA - undefined
Skills
Sales and marketing
undefinedTimeline
Director of Sales
FedEx Services
01.2014 - Current
Director of Sales
FedEx Services
01.2007 - 01.2014
District Sales Manager
FedEx Services
01.1999 - 01.2007
Sr. Account Executive
RPS Inc
01.1993 - 01.1999
Account Representative
INSTITUTION FOOD HOUSE
01.1991 - 01.1993
Account Representative
RUSS BERRIE COMPANY
01.1990 - 01.1991
Bachelor of Arts - English
UNIVERSITY OF TENNESSEE
BA - undefined
Executive Masters - Business Administration
ROBINSON COLLEGE OF BUSINESS
EMBA - undefined
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