Enthusiastic, determined professional offering 20 years of experience providing Administrative duties and Customer Service and 10 years as Behavioral Health Technician in medical field.
Answered phone calls, responded to emails, routed mail and coordinated courier services, Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel, coordinated meetings, conferences, travel arrangements, tracked invoices and payments to ensure accuracy of accounts receivable and payable information, resolved customer inquiries in a timely manner while maintaining positive relationships with clients, performed general bookkeeping duties, administered payroll and maintained proper documentation of employee personnel.
Answered phone calls, responded to emails, routed mail and coordinated courier services, maintained employee personnel files, tracked invoices and payments to ensure accuracy of accounts receivable and payable information, processed payroll, managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel, coordinated meetings, conferences, travel arrangements and department activities, customer inquiries in a timely manner while maintaining positive relationships with clients, ordered supplies and equipment, performed general bookkeeping duties .
Communicated effectively with other departments within the hospital to ensure smooth transition of care from ER to other units and departments, prepared medical records for admission into the ER system, verified insurance coverage, collected co-pays, and completed paperwork and ensured forms were completed correctly prior to submitting them for processing,. clerical tasks such as scanning documents, photocopying, faxing reports and ensured compliance with HIPAA guidelines. greeted patients upon arrival to the ER and provided them with necessary forms to complete, answered telephones and directed calls to appropriate medical staff.