Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary Palencik

Belleville

Summary

A student at Western Governors University is pursuing a degree in Cybersecurity and Information Assurance. I have A+, Network+, and Security+ certifications and the Google Cybersecurity Professional Certificate. With my strong team collaboration skills, I can effectively communicate with colleagues, actively listen to different perspectives, and work cohesively towards shared goals, ensuring everyone contributes to successful outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House

Chick-fil-A Restaurants
09.2022 - 09.2024
  • Collaborated with team members every shift to ensure business operations ran smoothly
  • Held a management position and worked with the shift lead to ensure every part of the business operations was at their standards
  • Troubleshoot iPad and Card readers with technical issues
  • These iPads and card readers dealt with payment information
  • Held an excellence standard with customer service to fulfill their needs
  • Took phone calls to help customers fix their problems with any issues.

Education

Bachelor of Technology - Cybersecurity and Information Assurance

Western Governors University
Milcreek, UT
08-2025

Skills

  • Communication
  • Malware Identification
  • Network Troubleshooting
  • Security Awareness
  • Skilled Multi-tasker
  • Team Collaboration
  • Time Management
  • Windows Operating System

Certification

  • CompTIA A++
  • 2024-03 -2027-11
  • CompTIA Network++
  • 2024-09 -2027-11
  • CompTIA Security++
  • 2024-11 -2027-11
  • Google Cybersecurity Professional Certificate
  • 2024-11 -2026-11
  • ITIL ® 4 Foundation Certificate in IT Service Management

Timeline

Front of House

Chick-fil-A Restaurants
09.2022 - 09.2024
  • CompTIA A++
  • 2024-03 -2027-11
  • CompTIA Network++
  • 2024-09 -2027-11
  • CompTIA Security++
  • 2024-11 -2027-11
  • Google Cybersecurity Professional Certificate
  • 2024-11 -2026-11
  • ITIL ® 4 Foundation Certificate in IT Service Management

Bachelor of Technology - Cybersecurity and Information Assurance

Western Governors University
Zachary Palencik