Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Tracconi

Live Oak Ca,CA

Summary

Goal-oriented Sales Service Representative equipped with strong customer relations and inventory management skills. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit. Specializes in all sales. Knowledgeable and dedicated customer service professional with extensive experience Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated Sales Customer Service / of 30 years which thrives in fast-paced environments. Works independently, with minimal supervision and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures, Competent Sales Representative driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Service-focused

bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.

Overview

8
8
years of professional experience

Work History

Sales Service Representative

Cintas
Sacramento, CA
11.2021 - Current


  • Boosted revenues by upselling and cross-selling products to new and established customers.

Territory Sales Representative

ZEE Medical, Sacramento
Sacramento, CA
07.2014 - 11.2021
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Resurrected and monetized dormant leads to build book of business and increase revenues.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

High School Diploma -

Westmoor High School
Daly City, CA
1978

Skills

  • Upbeat and Positive Personality
  • Upselling Products and Services
  • Effective Customer Communication
  • OSHA Compliance
  • Responding to Difficult Customers
  • Courteous with Strong Service Mindset
  • Customer Account Management
  • Building Customer Trust and Loyalty
  • Customer Service and Assistance
  • Safe Driving Techniques
  • Inbound and Outbound Calling
  • Sales Quota Achievement
  • Computer Proficiency
  • Sales and Upselling
  • Establishing and Maintaining Customer Relationships

Timeline

Sales Service Representative

Cintas
11.2021 - Current

Territory Sales Representative

ZEE Medical, Sacramento
07.2014 - 11.2021

High School Diploma -

Westmoor High School
Martha Tracconi