Zackary Eder
Salisbury,MD
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Knowledgeable about handling special dietary requirements and general food safety standards. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Bartender / Server
Olive Garden
Salisbury, MD
09.2017 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Manager
Wendys
Easton, MD
06.2016 - 09.2017
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
High School Diploma -
Wicomico High School
Salisbury, Maryland 09.2008 - 06.2012
Skills
Guest relations management
Timeline
Bartender / Server
Olive Garden
09.2017 - Current
Manager
Wendys
06.2016 - 09.2017
High School Diploma -
Wicomico High School
09.2008 - 06.2012