Summary
Overview
Work History
Education
Skills
Timeline
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CAINA ROBERTS

Sims,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Skilled with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Kendall Sports Complex Information Desk Attendant

Mount Holyoke College
South Hadley, MA
01.2024 - Current
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Provided information about the services offered by the organization.
  • Managed incoming calls, emails, and faxes efficiently.
  • Monitored stock levels of sports equipment and other supplies at the reception area.

Dining Cashier (Pub and Dining Hall)

Mount Holyoke College
South Hadley , MA
09.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Deli Employee

Piggly Wiggly Grocery Store
Sims , NC
06.2023 - 08.2024
  • Greeted customers and answered any questions they had about products.
  • Kept track of inventory levels stocked shelves with deli meats, cheeses, salads, condiments and other items.
  • Cleaned work areas including counters, tables and floors.
  • Informed customers of daily specials or menu changes.
  • Followed health department guidelines for proper food handling procedures.
  • Organized display cases with attractive arrangements of various deli items.

Education

Bachelor of Arts - Biology, Anthropology

Mount Holyoke College
South Hadley, MA
05-2026

Associate of Science - Biology

Wilson Community College
Wilson, NC
05-2022

High School Diploma -

Wilson Early College Academy
Wilson, NC
05-2022

Skills

  • Time management proficiency
  • Customer Service Experience
  • Excellent Communication
  • Adaptability and Flexibility
  • Reliable and Professional
  • Organized and Attentive
  • Problem-solving aptitude
  • Collaborative
  • Microsoft Office

Timeline

Kendall Sports Complex Information Desk Attendant

Mount Holyoke College
01.2024 - Current

Dining Cashier (Pub and Dining Hall)

Mount Holyoke College
09.2023 - Current

Deli Employee

Piggly Wiggly Grocery Store
06.2023 - 08.2024

Bachelor of Arts - Biology, Anthropology

Mount Holyoke College

Associate of Science - Biology

Wilson Community College

High School Diploma -

Wilson Early College Academy

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CAINA ROBERTS