Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills.
Overview
10
10
years of professional experience
Work History
Hospitality Coordinator/Head Age Group Site Coach
Lakeside Aquatic Club
06.2022 - 05.2025
Coordinated event logistics, ensuring seamless execution of aquatic programs and activities.
Managed scheduling for staff and volunteers, optimizing resource allocation during peak periods.
Managed day-to-day operations of facility rental, scheduling staff and overseeing hospitality budget.
Organized and led team meetings to discuss goals, strategies, and performance enhancements.
Mentored junior coaches in effective coaching techniques and athlete management practices.
Managed practice schedules, multiple google calendars for meetings, events, and staffing, ensuring efficient use of time and resources for optimal results.
Increased fan engagement, by organizing meet-and-greet events with players and coaching staff.
Developed relationships with clients to provide ongoing support and encouragement.
Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Developed promotional materials to enhance community engagement and program participation.
Assisted in budget tracking for events, maintaining accurate financial records and expense reports.
Trained new staff on operational procedures, fostering a collaborative team environment.
Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
Utilized goggle office for meetings, calendar management, presentations and reports improving efficiency of communication to stakeholders and employees.
Educator
Northwest Independent School District
08.2021 - 06.2022
Advised and teamed with educational stakeholders through weekly emails, newsletters, phone calls, and conferences on student progress, strategies, outcomes, and events.
Utilized educational technology to facilitate interactive learning experiences.
Developed differentiated research driven instructional materials and long-term curriculum maps, ensuring all students were challenged and supported in their learning goals.
Implemented classroom scheduling system to improve workflow consistency throughout day.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Streamlined data entry processes, reducing errors and improving information retrieval times.
Educator
Duval County Public School District
08.2015 - 06.2021
Developed engaging lesson plans tailored to diverse language proficiency levels.
Implemented interactive teaching strategies to enhance student participation and retention.
Assessed student progress through regular evaluations, providing constructive feedback for improvement.
Collaborated with parents and staff to create supportive learning environments for ESL students.
Integrated technology into lessons, utilizing educational software to reinforce language skills.
Mentored new teachers on effective ESL instructional techniques and classroom management strategies.
Developed curriculum for English language learners, ensuring alignment with state standards and best practices.
Managed scheduling and calendar coordination to ensure efficient operations.
Oversaw document preparation and filing, maintaining organized records for easy retrieval.
Developed reports summarizing departmental activities, aiding management in strategic decision-making.
Analyzed & input data to identify trends and insights, supporting and creating data-driven decision-making processes independently and as a team.
Facilitated cross-departmental communications, enhancing project coordination and stakeholder engagement.
Education
Bachelor of Science - Physical Education
East Carolina University
Greenville, NC
Skills
Relationship building
Time management
Active listening
Administrative support
Documentation and recordkeeping
Computer skills
Team collaboration
Verbal and written communication
Attention to detail
Data entry
Problem-solving
Schedule and calendar management/coordination
Accomplishments
2024 ASCA National Age Group Coach Recognition
2018-2021 Exceptional Educator Recognition
2003 Centers for Disease Control and Prevention- Outstanding Health Awareness Outreach Award.-( Group B Strep Project Coordinator)