Jimin Wang
Irvine,CA
Summary
I have worked in luxury retail boutique since 2009 and in management positions since 2014. I possess skills in product knowledge, inventory control, recruiting and training associates, etc.
I am highly result-driven with a consistent track record of achieving monthly sales targets and profitability goals. I introduce systems to ensure proper scheduling and efficient coordination and completion of tasks resulting in improved productivity. In addition, I have an energetic commitment to maintaining high merchandising standards and overseeing the storeʼs excellent visual presentation at all times.
Overview
10
10
years of professional experience
Work History
Operations Associate
SMCP
Costa Mesa, California
02.2022 - Current
- Maintain and prioritize to-do-list and follow up to complete tasks on-time
- Ensures back of house standards are maintained in an organized and clean manner
- Maintains the proper display of goods in the store, ensuring they comply with brand standards
- Unpacks, hangs/folds merchandise, and secures tags according to company policy
- Delivers merchandise to departments and places according to visual directives and replenishes product as needed
Assistant Store Manager
Brunello Cucinelli
Costa Mesa, California
06.2019 - 12.2021
- Maintained positive client relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement.
Dual Shop Manager
Emporio Armani Bloomingdales
Costa Mesa, California
10.2018 - 05.2019
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to clients, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Shop Manager
Emporio Armani Bloomingdales
Costa Mesa , California
05.2014 - 06.2016
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Submitted reports to senior management to aid in business decision-making and planning.
Senior Client Advisor
Giorgio Armani
Costa Mesa, California
09.2009 - 05.2014
- Provided exceptional client experience by ensuring the client is always the top priority
- Engaged with clients to determine their needs and direct them to the appropriate merchandise while providing product knowledge
- Met set sales foals and managed the clienteling process
Education
English
University of California, Irvine
Irvine, CASkills
Organization and teamwork
Develop, implement, review operational policies and procedures Collaborate with others to share ideas, improve work, and help from a good team
Elevated Client Service
Making sure that each client has an excellent experience every time they come into the store goes a long way toward the success of the location
Timeline
Operations Associate
SMCP
02.2022 - Current
Assistant Store Manager
Brunello Cucinelli
06.2019 - 12.2021
Dual Shop Manager
Emporio Armani Bloomingdales
10.2018 - 05.2019
Shop Manager
Emporio Armani Bloomingdales
05.2014 - 06.2016
Senior Client Advisor
Giorgio Armani
09.2009 - 05.2014
English
University of California, Irvine