Jessica Salvador
Brentwood
Summary
Retail sales professional with strong background in driving sales and enhancing customer experiences. Known for excellent team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Cashier
Brentwood Market
05.2022 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Sales Associate
Adidas
05.2024 - Current
- Greeted customers and helped with product questions & selections
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed high volumes of incoming shipments, accurately sorting items according to department guidelines for timely product availability on the sales floor.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts -
Suffolk County Community College
05-2026
High School Diploma -
Brentwood High School
06.2023
Skills
- Communication Skills
- Multitasking Abilities
- Cash Register Operation
- Patient and Empathetic
- Customer Service
- Honest and Dependable
- Problem Solving Abilities
- Reliable and punctual
Awards
- Employee of the Month - August 2024
- Time & Attendance Contest - December 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Adidas
05.2024 - Current
Cashier
Brentwood Market
05.2022 - 05.2024
High School Diploma -
Brentwood High School
Associate of Arts -
Suffolk County Community College
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