Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Work Availability
Quote
Timeline
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Andrew Wilson II

Andrew Wilson II

Myrtle Beach,SC

Summary

Attentive and productive branch manager comfortable working in high pressure, fast-paced environments. Specializing in assessing and documenting adherence to conformance specifications while promoting increased efficiency and productivity. Meticulous Officer effective at monitoring finished products and confirming specifications, conducting visual and measurement tests and returning rejected products for re-work.

With proper informative training no task is to hard to complete .

Overview

6
6
years of professional experience
1
1
Certification

Work History

Street Outreach Worker

Sea Haven For Youth
04.2023 - Current
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Monitored progress towards service plan goals.
  • Provided support to social service clients in navigating available resources.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.

Satellite Branch Manager

Enterprise Holdings Inc., Rent-A-Car
12.2019 - 12.2022
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Consulted customers to boost product sales and services.
  • Resolved various issues impacting sales management and business operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Implemented service improvements to enhance sales cycle.
  • Boosted sales and customer loyalty through incentive programs.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Launched new training program to boost employee skills and staff retention rate.

Loss Prevention Specialist

Belk Department Store
11.2018 - 02.2019
  • Completed loss control surveys for underwriting information and evaluation.
  • Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
  • Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
  • Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
  • Provided loss control reporting for prospects and clients.
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards

Corrections Officer

Sumter County Sheriff's Office
08.2017 - 10.2018
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Routinely counted inmates and in response to potential security breaches.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Watched both live and recorded video surveillance footage.
  • Monitored activities captured on cameras to inform authorities of suspicious activities.
  • Aided in displaying and exhibiting CCTV services to interested parties.
  • Operated and maintained surveillance equipment.

Education

Bachelor of Arts - Social Sciences

Morris College
Sumter, SC
05.2017

Skills

  • Trauma-Informed Care
  • Program Operations
  • Project Facilitation
  • Life Skills Counseling
  • Peer Support
  • Counseling Services
  • Behavioral Disorders
  • Equipment Assistance
  • Patrolling Areas
  • CPR/AED Certified
  • Wireless Technology
  • Suspicious Activity Monitoring
  • Report Writing
  • Legible Report Writing
  • Emergency Management
  • Commercial Property
  • Health and Safety Regulations
  • Disciplinary Action
  • Operational Efficiency
  • Critical Thinking
  • Self-Motivated
  • Flexible and Adaptable
  • Problem-Solving
  • Teambuilding
  • Decision-Making
  • Teamwork and Collaboration
  • Cross-Functional Team Management
  • Business Planning
  • Sales and Marketing
  • Administration and Reporting
  • Social Media Platforms
  • Managing Terminations
  • Community Engagement
  • Community Outreach Programs
  • Career Development
  • Client Intakes
  • Verbal and Written Communication
  • Customer Relationship Management
  • Team Leadership
  • Budgeting and Cost Control
  • Managed Care
  • Helpdesk Call Support
  • Asset Protection
  • Mobile Surveillance

Accomplishments

  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
  • Grew new accounts [10]% in only [5months].
  • Repeatedly received recognition from superiors for excellence in service.
  • Increased monthly revenue 13% through implementation of strategic initiatives.
  • Resolved product issue through consumer testing.
  • Consistently met company standard times and individual productivity goals.

Affiliations

  • Freemason
  • Project Management Institute
  • Toastmasters

Certification

  • Licensed [CDL] - [2019-2024]
  • First Aid/CPR Certified [2025]
  • Certified Culturally and Linguistically Appropriate Services ], S.O.A.R. ONLINE -
  • Certified S.O.A.R. Health and Wellness
  • Certified S.O.A.R Trauma - Informed Care


Languages

Japanese
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

In an ocean full of sharks, Remember you are the water that keep them alive.
Andrew Wilson II

Timeline

Street Outreach Worker

Sea Haven For Youth
04.2023 - Current

Satellite Branch Manager

Enterprise Holdings Inc., Rent-A-Car
12.2019 - 12.2022

Loss Prevention Specialist

Belk Department Store
11.2018 - 02.2019

Corrections Officer

Sumter County Sheriff's Office
08.2017 - 10.2018

Bachelor of Arts - Social Sciences

Morris College

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Andrew Wilson II