Knowledgeable and dedicated customer service professional with extensive experience in hospital and surgical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with Physicians. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Hi, I’m
Patrick McNulty
Saint Rose,LA
Summary
Overview
32
years of professional experience
Work History
Technical Health And Equipment Managers
In-House Medical Vendor Representative
01.2009 - Current
Job overview
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved vendor disputes effectively, maintaining positive working relationships.
- Built strong relationships with key clients, leading to increased sales and repeat business.
- Collaborated with cross-functional teams to ensure smooth vendor operations and delivery of goods.
- Monitored inventory levels closely, ensuring optimal stock availability at all times.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Cardiac, Thoaracic And Vascular Surgery, Inc
First Surgical Assistant, Certified Surgery Techni
01.2002 - 01.2008
Job overview
- Enhanced patient care by providing expert surgical assistance during complex procedures.
- Improved surgical outcomes by maintaining a sterile environment and ensuring proper instrument handling.
- Reduced recovery time for patients with efficient wound closure techniques and post-operative care.
- Collaborated with surgeons to develop individualized surgical plans, optimizing patient results.
- Increased accuracy of surgical procedures by utilizing advanced knowledge of human anatomy.
- Assisted in various surgeries, contributing to successful patient outcomes and reduced complications.
- Provided critical support to surgeons during emergency situations, enabling timely interventions and life-saving measures.
- wound care management
Drs. Gary P. Fisher and Martin S. KanovskyChevy Chase, MD
Medical Specialist
12.1998 - 01.2003
Job overview
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- phlebotomy, vital signs, blood draws, administer injection, EKGs, stress testing, holter monitoring, coumadin clinic, charting, schedule appointments and necessary testing, evaluate and triage patients,
University of Soth Alabama Medical CenterMobile, AL
Telemetry Monitor Technician
01.1996 - 01.1998
Job overview
- Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
- Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
- Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
- Contributed to a reduction in medical errors by performing regular maintenance checks on telemetry equipment, ensuring proper functioning at all times.
- Supported interdisciplinary team collaboration through effective communication regarding patient status and needs, promoting optimal patient outcomes.
- Streamlined the admission process for telemetry patients by quickly setting up monitoring equipment and accurately inputting data into the electronic health record system.
University of South Alabama Healthcare SystemMobile, AL
Cardiac Rehab Exercise Technician
01.1996 - 01.1998
Job overview
- Improved client fitness levels by creating and implementing personalized exercise programs.
- Enhanced gym member satisfaction by providing attentive assistance and demonstrating proper equipment usage.
- Reduced client injury risk by closely monitoring their form and technique during exercises.
- Promoted a positive gym environment with excellent communication and interpersonal skills.
- Collaborated with physical therapists to develop tailored rehabilitation programs for patients recovering from injuries.
- Streamlined the exercise technician workflow, effectively managing multiple clients simultaneously.
- Ensured gym safety by maintaining clean and organized workout areas, regularly inspecting equipment for potential hazards.
- Boosted client retention rates through consistent follow-up and progress tracking.
US ArmyFort Bliss, TX
Medical Specialist
03.1992 - 01.1996
Job overview
- Enhanced patient care by developing and implementing innovative treatment plans.
- Prescribed or administered medication, therapy and other specialized medical care to treat or prevent illness, disease or injury.
- Trained colleagues on new procedures or technologies, fostering an environment of continuous learning within the department.
- Conducted comprehensive medical evaluations, leading to accurate diagnoses and effective treatments.
- Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
- assist RNs with medical care including but not limited to vital sign, wound care, patient assisting with mobility and exercise, patient care
Education
Medvance Institute/ Fortis Colleges And InstituteBaton Rouge, LA
Associate of Applied Science from Surgical Technology
10.2006
University Overview
- President's List 2005 and 2006
- Awarded Outstanding Achievement
- 4.00 GPA
- Ranked in Top 1% of class
Skills
- Relationship building
- Adaptability
- Problem-solving
- Customer service
- Technical understanding
- Interpersonal skills
- Organizational skills
- Time management
- Attention to detail
- Client retention
Timeline
In-House Medical Vendor Representative
Technical Health And Equipment Managers
01.2009 - Current
First Surgical Assistant, Certified Surgery Techni
Cardiac, Thoaracic And Vascular Surgery, Inc
01.2002 - 01.2008
Medical Specialist
Drs. Gary P. Fisher and Martin S. Kanovsky
12.1998 - 01.2003
Telemetry Monitor Technician
University of Soth Alabama Medical Center
01.1996 - 01.1998
Cardiac Rehab Exercise Technician
University of South Alabama Healthcare System
01.1996 - 01.1998
Medical Specialist
US Army
03.1992 - 01.1996
Medvance Institute/ Fortis Colleges And Institute
Associate of Applied Science from Surgical Technology
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