Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Trust & Safety Analyst
Meta
01.2021 - 08.2023
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.