Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company and team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
JZG Hair Salon
01.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls & emails accordingly.
Closing out client’s services by check-out.
Freelance Bartender/Server
Solomon Page Group
05.2017 - 03.2020
Cultivated warm relationships with series of regular guests & clients
Bussed and reset tables to keep dining room and work areas clean.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server
Pho Bar
08.2018 - 12.2018
Provide by serving quality, rich & efficient Vietnamese-inspired dishes.
Explained menu items and suggested appropriate options for food allergy concerns.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items and recorded order information.
Bartender
Monarch Rooftop
07.2015 - 05.2017
Provide & maintained energy & enthusiasm in a fast-paced environment.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Training Bartender
Kipsey’s Kitchen & Bar
10.2014 - 04.2015
Training based on drink preparations, product promotion and sanitation protocol.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Associate In Liberal Arts -
LaGuardia Community College of The City University of New York, Long Island City, NY
09.2013
Skills
Meeting Preparation
Security Awareness
Customer and Client Relations
Strategic Planning
Facility Safety
Performance Improvement
Organization and Efficiency
Time Management
Certification
Certified Bartender/Mixologist , New York Bartending School - September 2014
Languages
Spanish
Professional Working
Timeline
Receptionist - JZG Hair Salon
01.2022 - Current
Server - Pho Bar
08.2018 - 12.2018
Freelance Bartender/Server - Solomon Page Group
05.2017 - 03.2020
Bartender - Monarch Rooftop
07.2015 - 05.2017
Training Bartender - Kipsey’s Kitchen & Bar
10.2014 - 04.2015
LaGuardia Community College of The City University of New York - Associate In Liberal Arts,
Hairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair SalonHairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair Salon
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)