Creative Design
Amanda Brown
Woodland,CA
Summary
Dynamic Compliance Manager with a strong focus on developing and implementing innovative strategies to optimize processes, enhance employee engagement, and drive sales growth. Self-motivated professional with expertise in risk analysis, training and development, and strategic planning.
Methodical and detail-oriented, possessing exceptional presentation and communication skills. Known for creative problem-solving, effective change management, and transformational leadership. Recognized for strong investigative and analytical abilities, with a proven track record of successfully managing multiple projects simultaneously while ensuring high accuracy.
Overview
18
18
years of professional experience
Work History
Event Services
Swabbies on the River
02.2022 - Current
- Managed multiple tasks with meticulous attention to detail, ensuring high quality and efficiency
- Resolved guest concerns promptly, maintaining a high level of professionalism leading to customer loyalty
- Achieved 100% accuracy in daily sales reporting and self-banking with a daily sales average ranging from $2,500-$4,500
- Streamlined workflows, boosting personal sales averages by 30%
- Fostered a collaborative work culture that promoted teamwork, innovation and motivation, resulting in improved stakeholder relationships, aligned goals and optimized operations
- Consistently exceeded expectations through effective time management, ethical decision making, and creative strategic techniques.
Office Manager/Business Development
Alternative Health & Wellness
02.2022 - 12.2022
- Analyzed business system, identified and implemented process improvements to streamline processes, automate tasks, reduce redundancies, and eliminate bottlenecks
- Implemented QuickBooks for invoice processing, cutting processing time by 50%
- Led transition to paperless office, achieving significant cost savings and sustainability
- Managed cross-functional teams to streamline operations, reducing operational costs by 20% and increasing daily patient capacity by 25%
- Streamlined communication channels between departments by implementing collaborative software tools
- Conducted audits ensuring compliance with HIPAA, company policies and regulations.
Assistant Manager
Green River
01.2018 - 11.2021
- Reviewed P&L report to assess company efficiency
- Monitored cash intake and deposit records, increasing accuracy by 25%, and reducing discrepancies
- Mentored over 30 team members to enhance professional development and accountability in workplace
- Leveraged data and analytics to make informed decisions and drive business improvements
- Identified unethical employee behavior, investigated and compiled detailed reports, took corrective actions to eliminate the situation
- Defined clear targets and objectives and communicated to team members.
- Set aggressive targets for employees to drive company success and strengthen motivation improving employee retention by 60%
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Compliance Manager/Training and Development
Henner Tank Lines (HTL) Inc
01.2016 - 09.2021
- Developed and implemented comprehensive compliance programs reducing DOT, hazmat, and company policy violations by 75%
- Implemented innovative operational strategies lowering labor costs an average of $84,000.00 per month
- Ensured compliance with industry regulations for 120+ hazmat drivers through rigorous analysis, transformational management techniques, and quality control strategies
- Re-designed and implemented company training and development program
- Managed project to re-training employees across the organization on regulations, policies, and procedures to promote awareness, coach, and enforce adherence
- Created training materials and conducted training sessions while ensuring business operations were not disturbed, prepared and presented information clearly and effectively
- Analyzed systems, identified weaknesses, and created strategic action plans to re-structure processes quickly and effectively, maximizing resources and reducing costly violations
- Conducted thorough investigations of suspicious activities, identified potential risks, administered and tracked employee disciplinary and corrective actions
- Prepared detailed reports and presented them in weekly executive team meetings.
Event Manager/Coordinator
Sodexo Inc. and Affiliated Companies
02.2014 - 11.2016
- Planned and executed high-profile catering events for corporate clients, ensuring seamless coordination of logistics, menu selection, and service delivery
- Managed a team of 20+ event staff members, providing training and development to ensure exceptional guest experiences
- Managed multiple events simultaneously, exhibited organizational time management skills, ensuring individual requests were fulfilled and client expectations exceeded
- Negotiated contracts and maintained compliance with health regulations
- Designed comprehensive event standards that streamlined processes across multiple projects resulting in improved efficiency and increased customer retention by 35%
- Ensured compliance with health regulations by implementing strict food safety protocols during preparation, transportation, storage, and serving of meals at events
- Successfully managed daily operations, optimizing workflow efficiency
- Analyzed data to identify trends and opportunities for improvement, implemented strategic changes to increase customer loyalty, resulting in a 10% increase of average daily sales
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Investigated discrepancies and took corrective action as needed
- Served as a point of contact for escalated customer complaints
- Motivated team utilizing leadership skills achieving individual/team targets/goals while focusing on individual strengths and weaknesses.
Education
Bachelor of Science - Business Administration And Management
San Diego State University
San Diego, CAAssociate of Science - Business Administration, Management
Yuba College
Woodland, CAAssociate of Science - Administration of Justice
Yuba College
Woodland, CAAssociate of Science - Human Social And Behavioral Development
Yuba College
Woodland, CASkills
- Certified in: Microsoft Word, Excel, & PowerPoint, G-Suite
- Adaptability
- Creative Change
- Innovative
- Strategic Planning
- Motivational Management
- Inspirational Leader
- Exceptional Written and Verbal Communication
- Data Analysis
- High Emotional Intelligence
- Strategic Negotiation
- Self-Motivated
- Organizational Development
- Strategic Process Optimization Strategies
- Risk Management
- Compliance Management
- CRM
- LMS
- Analytical Forward Thinking Mindset
- Training & Development
- Employee Evaluations & Coaching
- Project Management
- Virtual Workspace
- Attention to Detail
- Organizational Change Management
- Workflow Management
- Quality controls
- Internal Audits
Accomplishments
- Conducted Business Analysis for a Multi-Million dollar company. Analyzed organizational processes and recommended strategies for cost saving systems, resulted in total profitability of over 100 thousand dollars
- Identified costly Risks, developed and implemented strategy to mitigate them, led the department and achieved companywide strategic changes
- Recognized for creating exceptional visual displays and superior guest experiences at events. Elevated company-wide standards by implementing innovative strategies and best practices, setting a new benchmark for excellence in standard execution
- Developed multiple training programs, prepared all materials, created presentations and hired and trained new staff. Improved employee retention and overall compliance and performance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Certified in Microsoft Word, Excel, & PowerPoint
- Certified Trainer
- "Promotional Video Creation" - Certificate
- Sexual Harassment and Discrimination CA Training
- Certified Food Service Handler
- Certified Responsible Beverage Service
Interests
Event Catering Special Events Management
Being in or near the water
Animated Video Creations
Creative Pretentation Design
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Event Services
Swabbies on the River
02.2022 - Current
Office Manager/Business Development
Alternative Health & Wellness
02.2022 - 12.2022
Assistant Manager
Green River
01.2018 - 11.2021
Compliance Manager/Training and Development
Henner Tank Lines (HTL) Inc
01.2016 - 09.2021
Event Manager/Coordinator
Sodexo Inc. and Affiliated Companies
02.2014 - 11.2016
Bachelor of Science - Business Administration And Management
San Diego State University
Associate of Science - Business Administration, Management
Yuba College
Associate of Science - Administration of Justice
Yuba College
Associate of Science - Human Social And Behavioral Development
Yuba College
Similar Profiles
Wyatt NiedWyatt Nied
Boat Detailer at Swabbies LLC.Boat Detailer at Swabbies LLC.
Billy MontagueBilly Montague
Wine and Spirits Representative at River City Distributing Co/Keg 1 River CityWine and Spirits Representative at River City Distributing Co/Keg 1 River City
Hayden CurryHayden Curry
Ice Hockey Official at Peace River Minor Hockey/Smoky River Minor HockeyIce Hockey Official at Peace River Minor Hockey/Smoky River Minor Hockey
Tyler PriggeTyler Prigge
Courtesy Clerk at Raley's SupermarketCourtesy Clerk at Raley's Supermarket
Reimann RouseReimann Rouse
GIS Analyst at Shingle Springs Band of Miwok IndiansGIS Analyst at Shingle Springs Band of Miwok Indians