Resourceful executive support professional recognized for high productivity and efficient task completion. Specializes in advanced scheduling, document management, and handling confidential correspondence. Excels in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Messenger
Memorial Sloan Kettering Cancer Center
Manhattan
05.2024 - Current
Monitored deliveries and pickups using Epic and AmbCare Transportation, resolving logistical issues to ensure uninterrupted operations.
Prioritized and executed delivery tasks in collaboration with medical and administrative staff, facilitating daily operational efficiency.
Provided on-site training and mentorship to team members, covering various routes and floors, focusing on proficiency with our track and trace software system.
Handled sensitive patient information and medical records with the highest level of confidentiality, following HIPAA regulations and hospital privacy policies.
Assistant to Brand Manager/Producer
Lusthillprogramming
Various Boroughs in NYC & Texas
07.2021 - Current
Directed brand strategy, elevating reputation in New York's underground music and cultural scenes.
Cultivated strategic partnerships and sponsorships, enhancing brand visibility and strengthening community ties.
Managed artist relations, booking indie and alternative talent, ensuring diverse and high-quality event lineups.
Spearheaded production for over 25 events, including secret parties and pop-up collaborations, with up to 1,000 guests, transport equipment from multiple locations.
Set up all equipment efficiently to meet event requirements and city regulations.
Equipment Management: Personally assembled and managed essential audio/lighting equipment for outdoor and venue-based events, including PA systems, speakers, DJ turntables, microphones, and stage lighting.
Temporary Bilingual Patient Administrator
Docgo
Various Boroughs in NYC
05.2023 - 11.2023
Review daily medical and behavioral health debriefs to track patient outcomes.
Organized internal tracking systems to ensure patient data is up to date. (Aetna, Salesforce.)
Scheduled domestic travel logistics, such as accommodation, travel itineraries, and relocation arrangements.
Checked mental health screening forms for accuracy to uphold quality standards.
Recorded pertinent information in trackers to facilitate easy access for leadership.
Poll Worker
The Board of Elections
Queens
11.2020 - 06.2023
Executed over 300 voter check-in and check-out procedures, utilizing electronic poll books to maintain accurate voter records and enhance overall election efficiency.
Coordinated with team of 20+ poll workers and election officials to ensure seamless election-day operations, promptly addressing issues to supervisors for resolution.
Delivered translation services between English and Spanish, facilitating clear communication and understanding among voters and officials.
Medical Administrator Intern
LAMD Walk-In Urgent Care Medical Group
Queens
10.2022 - 02.2023
Reviewed and organized patient encounters by verifying insurance and medical records to assign CPT codes, enhancing revenue cycle management.
Scheduled and triaged appointment requests through Epic.
Coordinated patient transportation by scheduling rides and rideshares for non-emergency visits, ensuring timely access to appointments.
Supported the doctor and physician assistant to perform small procedures and intake on patient vitals daily.
Requested medication refills and referred patients to subspecialist care for patient treatment.
Answered and managed phone calls with professionalism, using appropriate communication techniques.
Created monthly reports, memos, graphs, and charts for management using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Administrator Assistant
Julio Delgado's Distribution
Valley Stream, NY
06.2018 - 08.2022
Designed and maintained an efficient filing and data management system, improving data accessibility and decision-making.
Processed and authorized reimbursements for team travel and meetings, ensuring accurate handling of cash payments.
Oversaw daily logistics, coordinating timely delivery of products to customers.
Prepared, negotiated, and managed key contracts with suppliers and partners, achieving cost savings and enhancing service quality.