Reading - Thrillers
Amanda Hayes
Englewood,CO
Overview
13
13
years of professional experience
3
3
Years of Writing Consultant Experience
Work History
Dispatcher for Safety and Security
Richardson ISD
Richardson
08.2019 - 07.2021
- Answer all incoming calls from the security line, direct messages to the intended party, and document everything that occurred on multiple platforms
- Main Contact for all Communication needs for safety and security staff on 10–12-hour shifts
- Use the phone call log form to document all calls and actions taken for any reported incidents
- Maintained 400+ cameras in the district and monitored the properties of Richardson ISD.
Office Assistant to Executive Director of Secondary Operations
05.2011 - 07.2021
- Used programs to help code and record students’ status in the district as active or moved away monthly
- Imaged tablet devices for mobile work solutions and in-network apps to provide up-to-date software for staff in all departments across the school district digitally, and compounded hardcopy manuals on how to operate these systems
- Answered phone calls in order of received, recorded data, and reported details to my superiors promptly to ensure effective response time based on order of importance
- I.T
- Programming skills with Apple productions and most Microsoft Office.
Writing Consultant
Metropolitan State University of Denver
Denver, Colorado
2024.08 - Current
- Excellent communication skills, both verbal and written.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Residential Assistant
AG Wassenaar, Inc.
Englewood
08.2021 - 12.2022
- Manage scheduling of all Residential observations
- Create and deliver official state documents to clients
- Assist purchasing with invoicing documentation
- Handle all phone calls, emails, and website requests for the Residential department
- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
- Booked appointments and delivered daily schedules for technicians
- Screening phone calls and routing callers to the appropriate party
- Anticipate the needs of others to ensure their seamless and positive experience.
Summary
Compassionate Administrative Assistant with 10 years of helping individuals find peace and recovery. Devoted to offering inclusive care through careful monitoring and empathetic communication. Provider of steady and consistent progress through individually tailored plans based on the jobs needs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsInterests
Going to the Movies
Trying New Foods
Timeline
Writing Consultant
Metropolitan State University of Denver
2024.08 - Current
Residential Assistant
AG Wassenaar, Inc.
08.2021 - 12.2022
Dispatcher for Safety and Security
Richardson ISD
08.2019 - 07.2021
Office Assistant to Executive Director of Secondary Operations
05.2011 - 07.2021
Skills
- Instructional Support and Strategies
- Strong Writing Skills
- Technical Documentation
- Issue Research
- Microsoft Office
- Essay Writing
- Business Writing
- Active Listening
- Informational Outlines
- Material Revising
- Copywriting, Editing and Review