A Katherine
Granbury,TX
Summary
Dedicated Front Desk Receptionist with experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Campus Tour Guide
Ashland University
01.2021 - Current
- Guided groups of up to 40 people on scheduled tours.
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Collaborated with student and faculty teams to develop strategies for student outreach.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
Front Desk Receptionist
Cedar Point Amusement Park
06.2022 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
Education
BBA - Hospitality Management
Ashland University
Ashland, OH05.2024
Skills
- Customer Engagement
- Guest Relations
- Group Oversight
- Customer Service
- File Organization
- Team Collaboration
Timeline
Front Desk Receptionist
Cedar Point Amusement Park
06.2022 - 10.2022
Campus Tour Guide
Ashland University
01.2021 - Current
BBA - Hospitality Management
Ashland University