ALEXANDRA KAUFFMAN
Remote Office Administrator
Henderson,NV
Summary
Dynamic Office Administrator with a comprehensive background in managing complex administrative tasks and improving operational efficiencies. Specializes in providing exceptional customer service, conducting insightful research, and driving project success. Proven track record in enhancing team productivity and organizing major events. Successfully owned and managed businesses, demonstrating a keen ability to increase profitability and customer satisfaction. Adept at leveraging excellent problem-solving skills to deliver quick and effective solutions.
Overview
2025
2025
years of professional experience
Work History
Remote Office Administrator
TriplePoint PR
Las Vegas, Nevada
05.2023 - 09.2024
- Known for in-depth research and ability to find unique information, gifts, and innovative solutions and trends.
- Responsible for conducting all initial interviews for various Public Relations positions, helping to identify candidates aligned with company values and position requirements.
- Generated post-interview reports summarizing candidates' qualifications, interview performance, and my overall opinion on their hireability.
- Responsible for domestic and international corporate events, including coordinating all travel, venue, technology, and hospitality needs to ensure seamless execution of high-end client experiences.
- Developed relationships with event service vendors in planning small and medium-sized events. Worked closely with vendors to reduce expenses and negotiated contracts to meet budget goals.
- Responsible for planning internal company gatherings, conferences, and workshops to promote employee engagement and networking opportunities. Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Booked executive travel arrangements, optimizing itineraries to balance cost-effectiveness and time management.
- Coordinated communications, compiled monthly financial reports, managed information, and performed other administrative functions.
- Initiated process of employee onboarding, including training new hires on office procedures, software applications, and company policies.
- Managed schedules and coordinated meetings for staff members.
- Safeguarded company information by maintaining strict confidentiality protocols while adhering to secure document storage practices.
- Successfully managed budgets and allocated resources.
- Expedited invoice processing by reviewing vendor submissions for accuracy and issuing timely payments.
Etsy Shop Owner
FinnyGator, VegasHockeyMom
Henderson, Nevada
08.2017 - 05.2023
- Manage and maintain two successful Etsy shops, specializing in custom apparel and home goods, achieving over 1000 sales and 100 five-star reviews.
- Create unique handmade products using design software and industry-specific equipment, and effectively market them to reach wider audience.
- Develop branding and promotional materials to showcase products and increase sales.
- Provide exceptional customer service, including responding to inquiries and resolving issues in timely and professional manner.
- Manage inventory, create and fulfill orders, and handle finances and expenses.
- Utilize social media platforms to promote products and reach new customers.
- Attend trade shows and special events to showcase products, network with other businesses, and attract new customers.
- Developed and implemented marketing strategies to generate new customers, increase sales, and profit margins.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Owner
Happi Bunz Diaper Service
Henderson, Nevada
5 2009 - 5 2012
- Founded and managed a successful diaper service company, achieving significant improvements in operational efficiency and profitability.
- Developed effective sales presentations and promotional initiatives to drive product sales and increase brand awareness.
- Maintained strong relationships with vendors, customers, and suppliers to ensure optimal inventory availability and timely delivery of products.
- Conducted market research, attended trade shows, and stayed up-to-date with industry trends to remain competitive.
- Implemented marketing strategies and advertising initiatives to better promote the service to the public.
- Resolved customer concerns and addressed needs in a timely and effective manner, maintaining high levels of customer satisfaction.
- Managed construction projects, oversaw rental record keeping, and handled monthly fee and payment collection.
- Managed inventory, created and fulfilled orders, and handled finances and expenses.
- Utilized social media platforms to promote products and reach new customers.
Assistant Property Manager
1st Lake Properties Inc
Harahan, Louisiana
04.2003 - 08.2005
- Managed tenant correspondence, coordinated collection procedures, and resolved conflicts between tenants
- Maintained accurate records and ensured compliance with state, local, and federal housing requirements
- Built positive relationships with tenants, resulting in high payment rates and increased occupancy
- Conducted property showings, verified income, assets, and expenses, and completed file tracking sheets for each applicant
- Coordinated maintenance and repair requests and obtained bids from local contractors
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Inspected common areas for cleanliness and notified maintenance of repair needs and tenant concerns
- Responded to messages and inquiries from various parties, promoting quick issue resolution and safe housing practices.
Education
Bachelor of Music - Music Business
Loyola University New Orleans
New Orleans 08.1997 - 05.2001
Skills
Attention to Detail
Schedule and calendar management
Expense Reporting and Processing
Staff Training and Development
Google Workspace Administration
Microsoft Office Suite
Conduct Potential Employee Video Interviews
Event and Meeting Planning
Negotiation with Vendors
Travel Coordination and Arrangements
In-depth Research
Database entry
Slack
Asana
Timeline
Remote Office Administrator
TriplePoint PR
05.2023 - 09.2024
Etsy Shop Owner
FinnyGator, VegasHockeyMom
08.2017 - 05.2023
Assistant Property Manager
1st Lake Properties Inc
04.2003 - 08.2005
Bachelor of Music - Music Business
Loyola University New Orleans
08.1997 - 05.2001
Owner
Happi Bunz Diaper Service
5 2009 - 5 2012