Abigail Kendall
High School Student
Owings,Maryland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Shift Lead
Rita's Italian Ice
Dunkirk, MD
01.2024 - Current
- Completed store opening and closing procedures, and oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Treat Team Member
Rita's Italian Ice
Dunkirk, MD
04.2023 - Current
- Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
- Enhanced customer satisfaction by providing efficient and friendly service at the treat station.
- Ensured adherence to food safety regulations by maintaining proper storage temperatures and regularly cleaning equipment.
- Maintained a clean and organized work environment for optimal productivity and customer experience.
- Prepared high-quality treats with attention to detail, ensuring consistent taste and presentation.
Education
High School Diploma
Northern High School
Owings, MD 05.2001 -
Skills
Customer service focus
Decision-making capabilities
Team motivation
Rules Enforcement
Operations Management
Workplace Safety
Employee Training
Positive Attitude
Team Leadership
Timeline
Shift Lead
Rita's Italian Ice
01.2024 - Current
Treat Team Member
Rita's Italian Ice
04.2023 - Current
High School Diploma
Northern High School
05.2001 -