Agnes Laabchun
Marysville,WA
Summary
Detail-oriented Administrative Assistant with a proven track record in delivering exceptional administrative and customer service support. Expertise in managing schedules, resolving issues, and streamlining processes has consistently enhanced team productivity. Recognized for strong communication and problem-solving abilities, contributing to a positive work environment and improved operational efficiency. Committed to leveraging organizational skills to foster effective relationships with clients and colleagues alike.
Overview
14
14
years of professional experience
Work History
Administrative Assistance
Walsh Construction Company II
Mercer Island, USA
04.2022 - Current
- Company Overview: Organization
- Time management
- Interpersonal skills
- Written communication
- Verbal communication
- Attention to detail
- Microsoft Word, PowerPoint, and Excel
- Adaptability
- Process Invoices
- Organization
- Provided administrative assistance such as filing documents, answering phones, scheduling appointments or preparing reports as needed.
- Provided administrative assistance to technical staff, such as scheduling meetings, preparing documents, and researching information.
- Provided administrative assistance by scheduling meetings, filing paperwork.
- Provided administrative assistance in the office such as filing paperwork, answering phones and scheduling appointments.
- Provided administrative assistance by returning phone calls, answering emails and putting together mail distribution lists.
- Provided administrative assistance by filing important documents into shared drive folders or physical archives.
- Provided administrative assistance such as scheduling appointments, coordinating travel plans, ordering supplies.
- Responded promptly to requests from Human Resources regarding changes in salary or benefit deductions for existing staff members.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Processed weekly and monthly payroll for employees accurately and on time.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents, and reports.
- Reviewed and updated compliance documents to ensure accuracy.
- Enforced regulatory policies and procedures across different teams and programs.
- Developed and implemented compliance policies and procedures.
- Investigated reported and identified compliance issues against accepted standards.
- Processed paperwork required for personnel actions such as hiring, terminations, leaves of absence, transfers.
- Organized welcome packages for new hires that included their initial set of office supplies.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Coordinator/Receptionist
Walsh Construction Company II
Tukwila, USA
09.2019 - 04.2022
- Audit
- New hire/Termination/Layoff
- Working with the Union
- Office supplies
- Process Invoices
- Answering phone calls
Pre-ship / Quality Control
Philips Health Care
Bothell, USA
07.2011 - 08.2019
- To ensure all paperwork and computer data have been completed accurately
- Knowledge of safe working practices, emergency procedures and possible dangerous situations
- Work with other employees to improve functions, methods, procedures and provide on the job training to others
- Follow oral/written instructions provided by the team leader, supervisor and/or engineering
- Pulling merchandise from warehouse stock bins and shelves
- Ensuring correct and complete labels are attached to all orders processed
- Replenishing area inventory stock as required
- Utilize tools such as a handheld screw and drill gun
Front Desk Agent
Hilton Garden Inn
Mukilteo, USA
03.2011 - 07.2011
- Check in and out guests
- Make reservations online, on the phone or in person
- Take payments cash and credit cards
- Filing and faxing
- Experience using hotel booking software
- Strong working knowledge of the Microsoft Office
- Meet and greet guests
Education
Hotel Management Certificate -
Keystone Job Corps
Drums, PABusiness Certificate -
Keystone Job Corps
Drums, PAHigh School Diploma -
Keystone Job Corps
Drums, PASkills
- Administrative assistance
- General inquiry assistance
- Client assistance referrals
- Administrative tasks efficiency
- Administrative management abilities
- Administrative work management
- Accounting assistance
- Administrative support proficiency
- Administrative organization
Timeline
Administrative Assistance
Walsh Construction Company II
04.2022 - Current
Coordinator/Receptionist
Walsh Construction Company II
09.2019 - 04.2022
Pre-ship / Quality Control
Philips Health Care
07.2011 - 08.2019
Front Desk Agent
Hilton Garden Inn
03.2011 - 07.2011
Hotel Management Certificate -
Keystone Job Corps
Business Certificate -
Keystone Job Corps
High School Diploma -
Keystone Job Corps
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