A Olson
Food Server/Customer Service/Cashier/Pet Care Etc.
Grimes,IA
Summary
Dedicated professional with extensive experience in housekeeping at Land Walkers, excelling in cleaning and sanitization. Proven ability to deliver exceptional customer service and maintain a safe environment. Skilled in floor cleaning and organization, consistently prioritizing client needs and achieving high satisfaction levels through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
House Cleaner
Land Walkers
08.2025 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Bartender/Server
Mustang Grill LLC
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Pet Sitter/Dog Daycare Attendant/Dog Handler
Dog Days and Cat Naps
10.2022 - 04.2023
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Education
High School Diploma -
Dallas Center-Grimes HS
Dallas Center, IA05-1993
Skills
Floor cleaning
Timeline
House Cleaner
Land Walkers
08.2025 - Current
Bartender/Server
Mustang Grill LLC
08.2023 - Current
Pet Sitter/Dog Daycare Attendant/Dog Handler
Dog Days and Cat Naps
10.2022 - 04.2023
High School Diploma -
Dallas Center-Grimes HS