Aquanna Sistrunk
Summary
With a proven track record at Juicey'smixtures Llc, I excel in enhancing customer satisfaction and streamlining operations. My expertise in food safety and exceptional customer service, coupled with a strong work ethic, has significantly boosted sales and reduced waste. Skilled in both team leadership and inventory management, I bring reliability and a commitment to excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Self Employed Catering Company
Juicey'smixtures Llc
01.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Reduced food waste by effectively managing inventory levels and rotating stock as necessary.
- Provided exceptional training to new employees for a smooth onboarding experience within the deli department.
- Assisted customers in making informed decisions by offering accurate information about ingredients, allergens, and nutritional content.
- Boosted sales with enticing product displays and effective cross-merchandising strategies.
- Ensured consistent quality of products, adhering to established recipes and presentation standards.
Security
Off The Books
03.2024 - 09.2024
- Provided professional reconnaissance and security support during varied operations.
- Notified management of security, vandalism and theft concerns.
- Enhanced security measures, significantly reducing incidents on property premises.
- Enhanced asset protection by implementing advanced security and surveillance systems.
Server
New York Country Club
10.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Home Health Aide
Queens Blvd
01.2011 - 02.2012
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Secretary's Assistant
george edwards
01.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Cashier
Stop&shop
02.2010 - 08.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assistant Secretary
Councilman James Saunders
06.2006 - 08.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared professional meeting agendas and minutes to maintain clear communication and recordkeeping.
- Contributed to a positive work environment by maintaining a clean, organized office space that promoted efficiency.
- Streamlined communication channels by creating an organized filing system for emails, memos, reports, and other documentation.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Maintained accurate records using various database software programs for easy access to vital information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
GED -
Hcc
Humble, TX11-2024
Skills
- Excellent customer service
- Strong communication skills
- Reliability and punctuality
- Food safety
- Organization and prioritization
- Sanitation and cleanliness
- Listening and comprehension
- Cash handling proficiency
- Order taking accuracy
- Sales and upselling
- Menu planning expertise
- Food preparation techniques
- Strong work ethic
- Customer service
- Honesty and integrity
- Verbal and written communication
- Interactive communication skills
- Cash handling
- Cash register operation
- Sanitation practices
- Product stocking and rotation
- Inventory counts
- Cooking
- Product knowledge
- Payroll processing
- Product displays and showcases
- Product presentation
- Menu memorization
- Platter and tray preparation
- Table setting
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Home Health Aide (HHA) Certification
Languages
English
Full Professional
Timeline
Security
Off The Books
03.2024 - 09.2024
Server
New York Country Club
10.2022 - 04.2023
Self Employed Catering Company
Juicey'smixtures Llc
01.2021 - Current
Secretary's Assistant
george edwards
01.2021 - Current
Home Health Aide
Queens Blvd
01.2011 - 02.2012
Cashier
Stop&shop
02.2010 - 08.2010
Assistant Secretary
Councilman James Saunders
06.2006 - 08.2006
GED -
Hcc