Professional and knowledgeable administrative assistant offering over ten years of experience in support and customer service. Experienced with nonprofit administration, specializing in supporting operational needs. Utilizes strong organizational and communication skills to ensure smooth workflow and a positive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nonprofit Administrative Assistant
Michigan United Cerebral Palsy (MI-UCP)
06.2014 - Current
Social Security Administration Tier 2 Suitability Determination
Provide administrative support to staff across various agency programs and services, including QuickRamps for Kids, Bellows funding, and the Representative Payee Program.
Support event preparation and donor recognition for various events, including holiday/team building parties, the MI-UCP Annual Hockey and Sled Hockey Event with the Detroit Red Wings Alumni, the Assistive Technology Conference and Expo, and the 2024 Inaugural Annual Awards Gala, celebrating 75 years of MI-UCP’s service to the 2.3 million Michiganders living with disabilities.
Coordinate office activities and operations to ensure efficiency, managing correspondence, including emails, letters and phone calls and redirecting them when appropriate.
Maintain record-keeping through attentive data entry in CRM system Salesforce, to create statistical reports and maintain donor information for the agency.
Reduced errors in documentation with thorough proofreading and editing materials before submission or distribution.
Nonprofit Administrative Assistant
Federated Campaign Stewards
05.2010 - 06.2014
Audited and logged report envelopes from federal agency coordinators and keyworkers.
Administered keyworker annual training sessions during campaign season.
Prepared and sent reports as required such as OPM Form 1417 and designation reports to federations and local charitable organizations.
Responded in a timely and appropriate manner to reasonable inquiries from participating charities and donor employees.
Assisted in the design and production of all campaign materials.
Coordinated the screening and tracking of charity applications for inclusion in the CFC Assisted with maintenance of the Combined Federal Campaign (CFC) website and e-pledge system.
Managed and coordinated the distribution of the donor recognition program, including the leadership giving program.
Prepared pledge cards and report envelopes for processing and resolved any mathematical errors.
Education
Bachelor of Arts - Journalism
Wayne State University
Detroit, MI
05.2008
Skills
Customer service
Donor Relations
Microsoft Office Suite
Data entry and record-keeping
Time management
Documentation and control
Project Planning
Problem-solving
Office Management
Certification
Available upon request
Timeline
Nonprofit Administrative Assistant
Michigan United Cerebral Palsy (MI-UCP)
06.2014 - Current
Nonprofit Administrative Assistant
Federated Campaign Stewards
05.2010 - 06.2014
Available upon request
Bachelor of Arts - Journalism
Wayne State University
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