Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level salon position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Technical Support
Alorica
Colorado Springs, CO
05.2015 - 01.2016
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Translated complex technical issues into digestible language for non-technical users.