Nicole Prichard
Smyrna,GA
Summary
Dynamic leader and skilled server with proven expertise in food inspection and team member support honed at Meehans Public House and other notable establishments. Excelled in enhancing customer satisfaction and streamlining operations, leading teams to exceed performance goals. Adept at multitasking, organization, and fostering a culture of excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Meehans Public House
Smyrna , GA
09.2024 - Current
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
- Followed health safety guidelines when preparing and serving food products.
Server
Red Lobster Restaurant
Smyrna, GA
07.2023 - 05.2024
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
Shift Manager
Racetrac
Smyrna , GA
01.2023 - 07.2023
- Enforced safety standards throughout the store including proper use of equipment.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Maintained cleanliness and organization of work area.
- Observed and monitored utilization of equipment.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Manager
Five Guys Burger And Fries
Smryna , GA
05.2021 - 01.2023
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assigned work and monitored performance of project personnel.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ensured compliance with regulatory requirements and industry standards.
Education
High School Diploma -
Wheeler High
Marietta, PA05-2007
Skills
- Food inspection
- Team member support
- Table resetting
- Hostess support
- Order delivery practices
- Daily specials memorization
- Multitasking and organization
Certification
- ServeSafe 2022
Timeline
Server
Meehans Public House
09.2024 - Current
Server
Red Lobster Restaurant
07.2023 - 05.2024
Shift Manager
Racetrac
01.2023 - 07.2023
Manager
Five Guys Burger And Fries
05.2021 - 01.2023
High School Diploma -
Wheeler High
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