Bruce Campbell
Project & Sales Specialist
Independence,FL
Summary
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful with achievements in expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
PRO SALES SPECIALIST – COMMERCIAL SALES
Lowes Home Improvement Center
Independence, MO
03.2011 - 01.2022
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Interacted with approximately 100 customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Advised, sold and configured building products in single and multiple transactions, averaging $3 million in sales.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
GENERAL MANAGER – HOME/ENVIRONMENTAL/PEST
Certified Building Inspectors
Maitland, FL
02.1998 - 11.2011
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced costs, managed schedules and performed risk analysis to improve overall profitability.
- Directed successful operational turnaround, eliminating over $30,000 in debt.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Education
No Degree - Computer And Information Support Services
Seminole State College of Florida
Sanford, FL 03.1988 - 11.1988
No Degree - Organizational Leadership
Dale Carnegie Training of Central Florida
Port Orange, FL 03.2009 - 06.2009
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL 08.1983 - 06.1987
Skills
Customer service and care
Technical Support
Sales expertise
Complaint resolution
Inventory maintenance
Records management
Problem solving strength
Product promotions
Retention strategies
Customer Relations
Client Service
Lead prospecting
Construction knowledge
Accomplishments
- Ranked 3rd in District 2022 in sales.
- Successfully managed $3 million in sales volume.
- Achieved Top 18% nationwide rep ranking in 2022.
- Exceeded targeted sales goals by 20% for 20 months in a row.
Timeline
PRO SALES SPECIALIST – COMMERCIAL SALES
Lowes Home Improvement Center
03.2011 - 01.2022
No Degree - Organizational Leadership
Dale Carnegie Training of Central Florida
03.2009 - 06.2009
GENERAL MANAGER – HOME/ENVIRONMENTAL/PEST
Certified Building Inspectors
02.1998 - 11.2011
No Degree - Computer And Information Support Services
Seminole State College of Florida
03.1988 - 11.1988
High School Diploma -
Lake Brantley High School
08.1983 - 06.1987